Technical Training Manager, Car at Lemonade (Remote)

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Not your everyday company
Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.
At Lemonade, you'll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.
Unlike most publicly traded companies, we're nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don't care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.
We're built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don't like spending our days in meetings and we skip committees altogether. At Lemonade, there's no such thing as going over someone's head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.
As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross,, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.
Awarded 'best workplace'
Best Workplace and Best-Led Company by Inc. Magazine
High 4.4 rating on Glassdoor ⭐️
Our Founders listed among Glassdoor's Top CEOs
"World Changing" by Fast Company
Recognized as a World Changing Idea by Fast Company Magazine
Ranked #1 Home insurance in America
Won best renters and homeowners insurance in America by US News, and others
Best Pet Insurance in America
Rated "Best Overall Pet Insurance" by Better Homes & Gardens
Rated 4.9 ⭐ on the Apple App Store
Among the highest rated apps of all time
What you're applying for
We're looking for a passionate training and development professional to help take our car training program to the next level!
As the CLX Technical Training Manager for Car, you'll be responsible for creating casualty training and professional development programs for team members, covering comparative negligence, state specifics, injury evaluations, and litigation defense. You'll also foster the growth of more experienced team members through educational initiatives to improve their skills and capabilities in claims handling.
What you'll do
  • Develop and produce training programs to support the CLX Car team
  • Proactively facilitate work sessions across companies, business lines, and external business partners to ensure alignment
  • Assess learning needs and proactively produce content
  • Maintain updated curriculum within our LMS program
  • Coordinate with the CLX Car Technical Lead to identify just-in-time trainings
  • Project manages and outlines the curriculum roadmap for CLX Car
  • What you'll need

What you'll need
  • 5+ years as an auto claims handling professional, with intimate knowledge of standard policy forms, state negligence rules, bodily injury claims, and litigation defense
  • 2+ years of experience designing and delivering curriculum
  • A background in building and implementing training programs is preferred
  • Experience utilizing learning platforms to build and scale training programs
  • A creative, innovative approach to training and onboarding
  • Highly communicative and collaborative
  • Skilled in time management and prioritization
  • Comfortable working through ambiguity and effectively adapting to change

Things to know...
Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.
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Candidate Location Eligibility:
New York City, NY

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