Customer Success Manager

Reposted 5 Hours Ago
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Lund
In-Office
Junior
Healthtech • Telehealth
The Role
The Customer Success Manager will enhance value in Hospital Patient Monitoring solutions, improving healthcare outcomes and managing stakeholder relationships within a multi-functional team.
Summary Generated by Built In
Job TitleCustomer Success Manager

Job Description

As a Customer Success Manager, you will drive customer success by enhancing value creation and collaboration in Hospital Patient Monitoring solutions. You will join the Service and Solution Delivery team for Hospital Patient Monitoring where professional but fun workplace atmosphere is valued, and a diverse multi-functional team will greet you.
Your role:

  • Directly contribute to advancing global healthcare outcomes and fostering sustainable growth.

  • Work with a diverse, multi-functional team, including Account Managers, Product/Business Specialists, Clinical Applications Specialists, Project Managers, and Service Engineers.

  • Gain valuable experience in customer relationship management, strategic planning, and stakeholder coordination within a leading healthcare technology company.

  • From career growth to personal development, a career at Philips comes with a variety of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.

You're the right fit if you:

  • Have min. 2 years of experience in customer relationship management and/or management consulting with a strategic approach.

  • Possess strong skills in managing stakeholder relationships and achieving results within complex organizations.

  • Hold a master’s degree in Engineering, Business, Health, or a related field.

  • Fluent in Swedish and English and ideally have practical experience in a clinical setting.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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Top Skills

Customer Relationship Management
Healthcare Technology
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The Company
Alpharetta, GA
80,000 Employees

What We Do

Do the work of your life to help the lives of others.

As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. ​

We also strive to be the best place to work for people who share our passion, by promoting personal development, inclusion and diversity while acting responsibly towards our planet and society.

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