Customer Success Manager - South Africa

Reposted 10 Days Ago
Hiring Remotely in South Africa
Remote
Junior
Digital Media • Software • Business Intelligence • Consulting
The Role
The Customer Success Manager will manage 80+ accounts, guide clients on best practices, develop relationships, upsell services, and manage client interactions via CRM.
Summary Generated by Built In

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries. 

Visit azeusconvene.com for more information.

Responsibilities:

  • Report to the regional manager and the head of global customer success
  • Able to manage approximately 80+ accounts within various countries
  • Able to actively reach out to the clients and guide best practice of our software
  • Develop relationship with existing accounts in the region
  • Find creative ways to upsell to client, generate referrals
  • Attend weekly / monthly meetings and report regularly
  • Record clients’ interactions via CRM

Qualifications:

  • SaaS background but any IT experience would be great
  • Preferably have 1 to 3 years account management/sales experience.

Top Skills

CRM
SaaS
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The Company
648 Employees
Year Founded: 1990

What We Do

Convene is a multi-awarded and leading board portal solution from Azeus that is used by boards of directors of FTSE 100, Fortune 500, financial institutions, governments, and non-profit organizations in more than 100 countries. Designed specifically for senior level executives and company secretaries, our innovative board meeting software gives you complete control over the entire meeting process - from pre-meeting preparation to post-meeting document distribution - and ensures good governance driven by security and accountability.

Convene is developed with an emphasis on responding to the challenges of enterprise and public services that require data protection, control, availability, and application security. Built with strong security mechanisms throughout the system and backed by a CMMI level 5 company with over 30 years of experience in the IT industry, Convene is guaranteed to protect confidential information and provide a great user experience for your entire board.

Our global team of professionals is available 24/7/365 to answer queries at any time of the day. As a top-tier board management software, we have dedicated experts to conduct face-to-face and online training sessions for your organization.

With better designed features, Convene provides a seamless paperless board meeting experience across all devices. Book your demo now at www.azeusconvene.com/sales.

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