Customer Solution Architect

Posted 11 Hours Ago
Be an Early Applicant
2 Locations
145K-193K Annually
Expert/Leader
Hardware • Information Technology
The Role
The Customer Solution Architect will lead customer engagement, translating customer requirements to the R&D team for technology development related to CMOS Image Sensors. Responsibilities include facilitating communication, monitoring customer evaluations, and providing pre-design support to ensure customer satisfaction with cutting-edge technology.
Summary Generated by Built In

Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion.  In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly “Free Fridays”, and early shutdowns on Fridays throughout the year (including half-days during the summer).

 

So, if you want to join a “Best Place to Work” company and make the world say wow, let's talk.

The Customer Solution Architect will lead customer engagement to provide new CMOS Image Sensor technology requirements to internal R&D team for future competitive product development.

Responsibilities

  • Understand customer voice and requirements to guide R&D team to deliver technical solutions that will delight customers.

  • Facilitate technical communication between customer and internal R&D teams. This includes both engineer and leadership.

  • Monitor and report on customer evaluation and design status to ensure customer's needs are proactively being met. Prepare customer status reports, issue tracking, and summaries of customer requirements.

  • Provide pre-design-in support to customer engineers evaluating Sony image sensors. This includes understanding of the customer use case, follow-up of technology solution proto-type demonstrations of cutting-edge CIS technology.

Minimum Requirements

  • Masters with 13+ years or PhD with 10+ years in Electrical Engineering, Computer Science or related field preferred.

  • 5 - 8 years customer applications support, or camera/image sensor design.

  • Knowledge of camera design, operation and performance metrics; understanding of optics, image processing, video processing, module electro-mechanics.

  • Knowledge of CMOS image sensor design, operation and key performance metrics; understanding of pixels, analog circuits, ADC, digital processing, and high-speed interfaces.

  • Demonstrated ability to comprehend and consider both technical and business information.

  • Experience in programming/scripting languages (C, Python, Perl), MS Office (Excel, PowerPoint, Word). Strong Excel skills a must.

  • Experience in Imatest, Matlab are a strong plus.

  • Willingness to travel overnight up to 20%

  • You’re inclusive, adapting your style to the situation and diverse global norms of our people.

  • An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.

  • You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.

  • Innovative and creative, you proactively explore new ideas and adapt quickly to change.

The anticipated annual base salary for this position is $145,000 to $193,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as

applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

In addition to a competitive base salary this position is also eligible for a bonus, and a comprehensive benefits package including healthcare benefits (medical, dental, and vision), paid medical leave after three months of employment, a 401k plan with matching company contributions, vacation time, education assistance, student loan assistance program, eighty hours of paid sick leave time annually, and up to twelve weeks paid parental leave after six months of employment.

Sony Electronics is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.

Disability Accommodation for Applicants to Sony Electronics Inc. and Sony of Canada ULC.

Sony Electronics Inc. and Sony of Canada Ltd. provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at [email protected], or you can mail your resume to: Sony Electronics, Human Resources Department, 16535 Via Esprillo, San Diego CA 92127. Please indicate the position you are applying for.

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Top Skills

C
Perl
Python
The Company
Carson, CA
31,719 Employees
On-site Workplace
Year Founded: 1946

What We Do

See everything new from the world of Sony USA—including electronics, PlayStation, movies, music and TV shows—plus find support for your Sony products.

Sony’s purpose is simple. We aim to fill the world with emotion, through the power of creativity and technology. We want to be responsible for getting hearts racing, stirring ambition, and putting a smile on the faces of our customers. That challenge, combined with our spirit of innovation, motivates us to create groundbreaking technology, entertainment, and services for people worldwide.

Our history as a global brand has been built around employees that all have a passion for touching peoples'​ lives, and pride in pushing beyond the status quo to produce truly extraordinary results.

We’re uniquely positioned because we operate in many different industries - from movies and music to video games and electronics. And, with offices around the globe, we benefit from a global workforce that learns and grows together through mutual respect.

If you're ready to join a diverse team at an innovation-led company with the power to change lives, then we encourage you to read up on the different Sony group companies and check out our Life page. Then, get in touch, and together, let’s make the world say wow.

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