Customer Operations Representative

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

As part of the Customer Operations team, you will join a leading-edge company with great software technologies & strong market positions, and you will cooperate with all major functions connected to our Organization like Sales and Customer Success, Revenue, Accounting and Credit and Collection.

We are a fun and open team and we enjoy, together, the journey within a dynamic, flexible and challenging working environment. There is always an opportunity to learn and develop while working with your cross-functional colleagues and stakeholders across our organization.

Your Impact:

Be part of PTC’s digital transformation. Your consistent results will help our Customers and Stakeholders become successful. Directly contribute to PTC’s Quote to Cash Process. Support strategic initiatives within our organization.

Day-To-Day:

You will process transactions related to orders, revenue, invoices. You will have the opportunity to solve challenging situations for our stakeholders and build long-term relationships. You will be part of our department’s goals and objectives and our strategic initiatives.

What you will bring:

You are somebody who loves operational excellence. Supporting our customers and stakeholders is your passion.  You enjoy solving problems and like to take initiative and ownership to drive solutions. 

• Able to collaborate in a cross functional and global team environment
• Comfortable working in fast paced environments
• Able to deal with ambiguity and can take initiative
• Comfortable with sharing opinions to improve business and processes

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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