Cross-border Manager

Building the bank of tomorrow takes more than skills. 
It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +650’000 clients, through our performant and secured digital platforms.

Our +1200 employees work in a flexible way, without dress code and in multicultural teams. 
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. Have a look behind the scenes by checking Humans of Swissquote on Instagram.

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don’t be shy, apply!

As the Associated-Director in the Client Onboarding & Administration department, you will be in charge of the cross-border matters group-wide. Reporting directly to the Vice-Director, you will be in charge of the supervision of the operational activities and the people management in accordance with your senior management.

Key responsibilities

Team Management:

• Leading and supporting your team:
  • Fostering a positive work atmosphere where employees feel motivated, valued, and connected to the team and the organization.
  • Addressing any potential conflicts among team members to your senior management and/or HR Partner
  • Supporting employee growth through training, mentorship, coaching, and advancement opportunities.
• Hiring:
  • Leading the recruitment process with your Talent Acquisition Partner and your Senior Management
  • Ensuring new hires are properly introduced to the team, the organization, its culture, policies, and their specific roles.
• Performance Management: Setting performance expectations, providing feedback, conducting performance reviews, and addressing any performance issues.
• Conducting under performance process with the help of your Senior Management and HR Partner.

Operations management:

• Performing regulatory analysis of cross-border regulations and translating them into reviews of internal policies, guidelines and procedures, as well as country rules. 
• Providing cross-border support to different departments of the Bank as well as to other entities of the Group, especially in relation to requests for projected marketing campaigns, requests to enter into business relationships with external partners, or travel requests. 
• Participating in the establishment and enforcement of effective processes, incl. trainings and development of appropriate supporting tools. 
• Leading cross-border monitoring and controls of the Bank’s commercial activities, group-wide (e.g. calls, files review, verification of websites, social media). 
• Participating in audits as well as the consolidated supervision for cross-border purposes, in particular onsite and offsite inspections of Group entities. 
• Supervising daily account openings of clients managed by external partners.

• Master of Laws is a must. 
• Experience in dealing with banking and/or cross-border matters is a must. 
• Excel notions are a must. 
• Knowledge of corporate structures and/or of KYC/AML/CFT is a plus. 
• Self-driving, strong collaboration skills, incl. capacity to prioritise the team’s workload autonomously. 
• Ability to prioritize and deliver on multiple tasks in a deadline-driven environment. 
• Excellent communication and presentation skills. 
• Native in French and excellent proficiency in English.

SQ2