The Credit/Payroll Manager position oversees payroll, accounts receivable, and credit operations while ensuring accuracy, compliance, and exceptional service. This role works closely with Human Resources, Sales, Front Office, Catering, and Accounting to support efficient financial operations throughout the property.
Key Requirements
- Technical Knowledge: Understanding of payroll processing, accounts receivable, and financial reconciliation procedures.
- Systems Experience: Experience with Microsoft Office, payroll systems, accounting software, and hotel property management systems preferred.
- Communication Skills: Strong verbal and written communication skills with the ability to work professionally with employees, guests, and vendors.
- Organization: Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
- Confidentiality: Ability to handle sensitive financial and employee information with discretion.
- Professionalism: Must demonstrate reliability, accountability, and a strong work ethic.
Duties & Responsibilities
Payroll
- Process bi-weekly payroll for hourly and salaried employees, including taxes, deductions, garnishments, gratuities, and accruals.
- Maintain payroll-related reconciliations, journal entries, and month-end schedules.
- Respond to payroll inquiries and resolve discrepancies.
- Support payroll system upgrades and process improvements.
Accounts Receivable & Credit
- Oversee invoicing, billing, payment application, account reconciliation, and aging reports.
- Monitor collections and reduce past-due balances through payment follow-up and account management.
- Coordinate billing and settlements for group events, corporate accounts, and direct bill accounts.
- Reconcile guest and group accounts while resolving billing disputes and maintaining audit trails.
- Coordinate with Front Desk, Sales, Catering, Accounting, and Revenue Management to ensure accurate billing and credit handling.
Qualifications
- 3–5 years of payroll, accounting, accounts receivable, or hospitality finance experience preferred.
- Hospitality experience strongly preferred.
- Knowledge of payroll laws, tax reporting, and benefits administration practices preferred.
- Strong analytical, organizational, and reconciliation skills.
Why Work Here
At The Jefferson Hotel, we are committed to delivering exceptional guest experiences while fostering a collaborative and supportive work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth at one of Virginia’s premier luxury hotels.
Skills Required
- 3-5 years of payroll, accounting, accounts receivable, or hospitality finance experience
- Hospitality experience
- Knowledge of payroll laws, tax reporting, and benefits administration practices
- Strong analytical, organizational, and reconciliation skills
What We Do
For over a century, The Jefferson Hotel has been creating memorable travel, dining, and special event experiences in the heart of downtown Richmond, offering luxurious guest rooms, exceptional dining, and comprehensive event services.
