Creative Operations Manager (12 months maternity cover)

Be part of the GetYourGuide journey and connect people with unforgettable travel experiences worldwide. Since 2009, millions of travelers have booked unique activities with us in over 12k cities. Our headquarters in Berlin is supported by 16 other local offices across the globe. 

Ready to join a diverse community of over 850 fellow explorers dedicated to revolutionizing the travel experience industry? Check out our careers site to learn more.

As a Creative Operations Manager in the Global Creative Marketing team, you will support the Creative Operations Lead to scale world-class creative work, ensuring flawless execution across performance marketing, brand advertising, lifecycle marketing, and beyond. In this role, you will help manage the end-to-end workflow of creative projects, including resourcing, capacity planning, and implementing frameworks and processes that allow us to scale faster and with more efficiency.

The ideal candidate is a highly strategic thinker, who can marry operational efficiency with high-quality output. You are experienced implementing AI and tooling solutions, and keep your finger on the pulse of industry trends and emerging technologies to drive scalability and innovation.

• Operational Efficiency: Help manage creative requests from intake to prioritization and assignment, ensuring seamless execution.
• Optimize Processes: Regularly evaluate and manage workflow systems and tools to enhance team productivity and output.
• Resource Planning: Forecast resource needs based on project pipelines and business priorities; help build and maintain a stellar freelance network.
• Streamline Tools: Identify and implement tooling solutions to drive scalability and eliminate bottlenecks.
• Vendor Management: Oversee relationships with external vendors and freelancers to ensure timely, high-quality delivery.
• Ensure Alignment: Act as a trusted operational partner, driving clear communication, accountability, and collaboration across teams.
• Elevate Infrastructure: Continuously improve brand department operations to support brand development and ensure timely execution.

• 4+ years of experience in creative operations for a variety of online and offline creative campaigns.  
• Strategic thinker with a passion for creativity and operational excellence, who is able to turn ideas into action.
• Strong organizational and prioritization skills, results-driven and detail-oriented with the ability to multitask and manage priorities.
• Excellent interpersonal and communication skills with a high capacity to collaborate with internal teams as well as external partners.
• Deep understanding of creative workflows, processes, and tools, with proven track record of delivering standout results.
• Highly analytical mindset with the ability to drive decisions from data.
• Tech Enthusiast, who embraces the latest technology trends and tools, and is always looking for ways to innovate.
• Fluency in English, another language is a plus.

Here’s how you can expect us to commit to you and your growth.

• Annual personal growth budget and mentorship programs for continuous learning and development.
• Work from anywhere in the world for 40 days per year.
• Flexible working arrangements to support work-life balance.
• Opportunities to collaborate and socialize with team members, through weekly catering, quarterly team events, and yearly company-wide events.
• Monthly transportation and fitness budget.
• Discounts for you, your friends, and family on GetYourGuide activities.
• Language reimbursement program.
• In-office health and wellness classes.

And more…

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at [email protected].

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.