Merkle

Copywriter

Posted 18 Days Ago

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Worli, Mumbai, Maharashtra

In-Office

Entry level

AdTech • Marketing Tech

The Role

Responsible for moderating messages on boards and chat rooms, ensuring compliance with guidelines, and managing records of deleted messages and users.

Summary Generated by Built In

The purpose of this role is to be responsible for daily moderation of all messages on the message boards, chat rooms and/or messaging applications. Checking for inappropriate content and modifying and/or deleting messages that are in breach of the moderation guidelines.

Job Description:

Key responsibilities: Reviews client moderation manuals whilst moderating Escalates issues to the Community Manager Actively keeps records of all deleted messages and banned users on requested sites and ensures filing in a database is maintained Reviews each and every message in line with the guidelines stated in each client moderation manual Works closely with the Community Manager(s) on aspects such as rota changes, content issues and legal concerns

Location:

India - Maharashtra- Mumbai - Worli - Devchand House - Level 6

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent

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The Company

Atlanta, GA

4,000 Employees

Year Founded: 1971

What We Do

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 9,600 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion.