Copywriter

Job Description:

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. 

Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands—including Bosch, Nestlé, Stance, TUMI, and Panasonic—rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

We need a proactive, collaborative Copywriter to write product listing copy that converts customers and ranks well in search. In addition to writing, you’ll look for opportunities to update our processes for efficiency and contribute ideas to the products we build here at Pattern. 

This full-time role will work a hybrid schedule based in Lehi, UT.

Frequently Asked Questions

What is a day in the life of a Copywriter?

• Audit existing content for brands and contribute to copy strategy

• Meet the daily quotas when writing keyword-optimized, high-converting copy for Amazon, Walmart, and other marketplace product descriptions and image stacks

• User test content generation tools and provide feedback to improve them

• Proofread teammates’ projects

• Brainstorm and run A/B tests to learn what copy performs well and identify opportunities to improve the effectiveness of our copy

• Address low-performing copy and make adjustments to improve clicks and conversion

What will I need to thrive in this role?

• Previous copywriting experience

• A proactive attitude. We’re looking for problem-solvers who don’t let anything prevent them from being effective

• Attention to detail

• Openness to feedback on your writing and soft skills

Preferred, but not required:

• Familiarity with AI tools. While the influence of an experienced writer is critical to producing quality content, we use AI to generate data-driven initial drafts of content so we can scale production

• E-commerce experience

• A working knowledge of Google Workspace and project management tools

What does high performance look like?

• Produce a high-volume output of listing copy daily

• Contribute to process improvement and efficiency

• Write high-quality first drafts; an editor should only ever find minor mistakes to correct

• Follow through with all assignments in a timely manner

• Look for opportunities to innovate with every project. There’s no one way to get from A to B; a high performer thinks outside the box to find the best approach for every scenario

• Give 100% to all tasks and projects you are given

• Take full ownership of your projects and follow through to completion 

What is my potential for career growth?
Our team is evolving all the time. There are lots of opportunities to take on new projects and develop new skills within this role, and lots of other roles to grow into within this team and across Pattern.

What does success look like in the first 30, 60, 90 days?
There’s a lot to learn at the beginning of a career at Pattern! The first 30 days will be spent learning the ins and outs of our team’s processes, how Pattern operates, and the e-commerce industry. Success means continual progression over the first 90 days so that at the end you’re capable of producing high-performing content, working autonomously, and identifying areas for the team to improve.

What is the team like?

• You will work with Content Managers, Art Directors, other Copywriters, and Keyword Researchers. 

• You will be supervised by the Senior Content Manager and work alongside a Content Manager who covers the same brands as you and assigns your tasks. 

• You will also be mentored by the Senior Content Manager and meet with them on a regular basis to discuss your performance. 

• This team is data-driven and results-oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.

Sounds great! What’s the company culture?
 

We are looking for individuals who are:

• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.

• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

• Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

• Initial phone interview with Pattern’s talent acquisition team

• Video interview with a hiring manager

• Onsite interview with a panel of department leaders

• Professional reference checks

• Executive review

• Offer

How can I stand out as an applicant?

• Discuss professional accomplishments with specific data to quantify examples

• Provide insights on how you can add value and be the best addition to the team

• Focus on mentioning how you would be partner obsessed at Pattern

• Share experience on any side projects related to data and analytics

Why should I work at Pattern?
Pattern offers big opportunities to make a difference in the e-commerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include

• Unlimited PTO

• Paid Holidays

• Onsite Fitness Center

• Company Paid Life Insurance

• Casual Dress Code

• Competitive Pay

• Health, Vision, and Dental Insurance

• 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred. 

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.