Coordinator, Office of Institutional Effectiveness

In support of the university’s mission and objectives, the Coordinator of Institutional Effectiveness coordinates assigned projects within the division and supports the ongoing work within the assessment and accreditation management system. This role assists with initiatives related to Institutional Effectiveness processes, communications, and resources, contributing to continuous improvement and data-informed decision-making.

• Assists in documenting plans, activities, and outcomes related to the office.
• Compiles and maintains organized records of data sources, including current and historical documentation and artifacts.
• Communicates with and follows up with appropriate personnel regarding assessment and accreditation requirements. 
• Monitors and tracks progress related to annual assessment and accreditation cycles.
• Supports the ongoing work within assessment and accreditation management system by entering, monitoring, and compiling data to ensure accuracy and completeness. 
• Assists in preparing materials and coordinating efforts for accreditation, reaffirmation site visits, and related processes as needed. 

• Coordinates meetings and assists with preparation of documentation, minutes, routing, and follow-up tracking.
• Monitors and fulfills data requests in collaboration with appropriate stakeholders.
• Assists the Senior Research Analyst with report preparation and related communications.
• Processes financial requisitions in a timely manner to ensure prompt vendor payments.
• Performs basic bookkeeping tasks and tracks departmental budget expenditures in the Jenzabar program, as well as preparing and reconciling credit card statements.
• Manages and updates communications on the Office of Institutional Effectiveness intranet site.
• Performs other duties as assigned.

• Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times. 
• Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
• Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.
• Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.
• Confidentiality – Maintains the necessary confidentiality and discretion required for the position
• Continuous Improvement – Implement or brainstorm ways to optimize a process.
• Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
• Project and Time Management – Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Results Orientation & Accountability – Takes accountability and identifies, executes and drives actions to consistently achieve desired results.
• Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally. 
• Technology – Strong aptitude to learn new technologies as department processes evolve.

• Ability to work non-routine hours during certain times of the year.
• Ability to sit for prolonged periods of time.