Web Producer
GoodRx is America’s healthcare marketplace. Each month, millions people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save $30 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!
About the Role
We’re looking for a Web Producer whose technical skills, curiosity, and drive to learn motivate them to produce high-quality, user-friendly content. This individual will produce and maintain original content in our content management system (CMS), while upholding best practices and consistency across all editorial content. Additionally, they will help to train team members on the CMS and keep the team organized with maintaining an asset management system. They will collaborate closely with editors, content creators, visual designers, product, and technical teams to help produce and iterate on functionality and content across GoodRx’s website.
The right candidate will have a passion for improving healthcare, a keen eye for editorial content and user experience, creativity in problem-solving, and a dedication to high-quality standards. This position reports to the content production manager on the Research Team, a cross-functional department composed of editors, writers, data analysts, medical experts, and content strategists. This role is based in San Francisco or Santa Monica.
Responsibilities:
- Producing original content using our CMS in a timely manner while maintaining existing content and media
- Provide quality assurance for all newly published or recently updated content and help conduct regular audits of older content and media to ensure formatting, metadata, and tagging consistency
- Identify and effectively communicate content and site issues with technical and non-technical stakeholders and team members, while helping to coordinate across teams to find solutions
- Conduct user acceptance testing on new features or fixes before and after deployment to production environment
- Manage special content initiatives on an as-needed basis
- Contribute to documentation and improving processes relating to content production
- Assist in onboarding and training new team members on the CMS by helping to develop a series of trainings and related videos
- Assist in managing and maintaining an asset system for content and media tracking
- Collaborate with editors, product, and engineering on refining editorial and production processes and workflows
Skills & Qualifications:
- 3+ years of experience with digital content production or management
- Proven project management and organizational skills
- Experience producing and updating content, media, and metadata in CMS software applications such as WordPress, Django, or Contentful
- Experience in creating and maintaining an asset management system for content and media
- Ability to thrive in a fast-paced environment that requires adapting to changing priorities and multi-tasking, while staying organized and maintaining high attention to detail
- Excellent written and verbal communication skills
- Creativity in problem-solving
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $30 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.