Web Manager

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Description
COMPANY OVERVIEW:
M-Files' AI-powered intelligent information management solution connects all documents and information, across every platform and repository, then analyzes them to place them in context. This makes it possible to serve up the right information to the right people right when they need it-and automate information-driven business processes-while maintaining complete control and compliance. Thousands of organizations in more than 100 countries (including NBC Universal, OMV, SAS Institute, and ThyssenKrupp) use M-Files to manage their business information and processes-and give their employees A Smarter Way to Work. For more information, visit, www.m-files.com .
SUMMARY:
Our Global Demand Generation team is responsible for driving traffic and conversions on our website through a variety of digital activities and we are looking for the right candidate to help us take user's web experience to the next level.
The Website Manager will be responsible for ensuring that M-Files delivers a best-in-class user experience to all global website visitors in terms of functionality, content presentation and brand continuity as well as to provide support to all web-based systems and tools used throughout the organization. This is a hands-on role and an opportunity to join a fast growing marketing organization and help drive business.
**NOTE: This role needs to be located in the United States. Regardless of location the expectation is to be working East Coast hours for cross-functional and team collaboration with our European counterparts.**
RESPONSIBILITIES:

  • Web/landing page creation
  • Publishing new content assets to the website (E.g. events/webinars, eBooks, whitepapers, press releases, blog articles, podcasts, video, etc.)
  • Management of code/scripts placements across web properties
  • Perform website content updates
  • Assist with the implementation of agency-driven technical and on-page search performance optimizations
  • Identify and address global website issues
  • Manage hosting provider relationship
  • Management of agency relationships as needed
  • Managing processes and communications related to website changes or service interruptions that may impact business operations
  • Coordinate the localization process of website content translation for all site supported languages
  • Assist with domain acquisitions and initial site configurations in support of marketing/sales initiatives
  • Leverage analytics, insights, research, and our internal team to recommend and drive user experience enhancements to meet and exceed expectations.
  • The creation and circulation of monthly website performance reports showing website visitation (global/regional) by channel as well as facilitate ad hoc website analytics reporting requests


Requirements
KEY COMPETENCIES:

  • Bachelors Degree - College degree or equivalent work experience in marketing
  • 3 - 5 years of experience managing WordPress content management system websites
  • Adept in using Google Analytics, Google Tag Manager and Google Search Console
  • Proficiency working with web code (HTML, CSS, JavaScript) and a working understanding of web and mobile development best practices
  • Well-versed in basic and intermediate SEO best practices for Google and Bing
  • Excellent analytical skills, including the ability to interpret data, draw conclusions, and provide succinct, actionable recommendations
  • Excellent verbal and written communication skills
  • Strong observational and problem-solving skills
  • Experience working with Drift, HubSpot, Uberflip, Cookiebot and Wistia is a plus
  • Ability to work with internal and external partners
  • Attention to detail
  • Strong project management skills


Benefits
Why M-Files?
We are a global company with Finnish roots and with our own product that we are greatly proud off!
By joining M-Files, you will get the opportunity to contribute to our success and growth, while developing your own expertise. Our team is fun, and our solutions are changing the market!
Our guiding principles of "Make it happen", "Help others", and "Love customers" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our M-Filer Experience survey last fall.
What We Offer:

  • Inclusive and dynamic culture (virtual and in-person)
  • International team of top performers
  • Flexible work/life balance
  • Remote working environment (possible)
  • Career growth opportunities
  • Competitive compensation and benefits package (PTO, 401K, Health Insurance, etc.)
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Candidate Location Eligibility:
Austin, TX
Boston, MA

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • TypeScriptLanguages
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • HubSpotCRM

An Insider's view of M-Files

How does your team reward individual success?

One of the things I truly enjoy about my team is a true sense of “teamwork”, to the extent that it’s very different than other cultures I have been in. Our new team leader has instilled a culture of publicly rewarding all the little victories and outcome-oriented behavior that leads up to the bigger wins!

Dave

Mid-Market Account Executive

What projects are you most excited about?

The product team at M-Files is always working on exciting new ideas to improve usability, provide greater value to our customers, and leverage new technologies to drive innovation. I'm most enthusiastic about is the work we are doing to capitalize on recent advancements in AI and the capabilities of LLMs.

Frank

Director, Product Portfolio Manager

How has your career grown since starting at the company?

M-Files is the first global organization I've worked for, and to me there's an immense value in being able to collaborate with individuals from different backgrounds. It's allowed me to hone in on my communication skills, and to be more considerate of new ways of thinking. It has been an awesome professional challenge to be able to stretch myself.

Arlene

North America Talent Lead

How do you make yourself accessible to the rest of the team?

As a manager, I make myself accessible to my team by being open and approachable, It is essential to support my team members by being willing to chat, answer questions, and offer help when needed.

Ramez

Director, North America Customer Support

How would you describe the company’s work-life balance?

M-Files work-life balance mantra is work hard, but also have fun! We encourage our employees to strike a healthy balance between their personal lives and professional responsibilities. Employees are encouraged to take time off to recharge and reset whether that means traveling or spending time with family!

Meredith

People & Culture Generalist

What are M-Files Perks + Benefits

M-Files Benefits Overview

Here at M-Files we feel its important to take care of our greatest asset, our people! Putting our people first is in how we support them beyond their take home salary. We are striving to create a great place to work. One that has the right type of balance for our employees to do their best work and thrive. We continue to review our current programs, ask for feedback, and make enhancement where need.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
In-person revenue kickoff
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
M-Files has a fully stocked kitchen in all physical office locations.
Some meals provided
Onsite office parking
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications
Personal development training

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