Technical Writer

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We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries. 

Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there. 
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

Coinbase’s Learning & Development team is growing quickly and is looking for skilled, driven, Technical Writers to partner with our Technical Trainers/Teaching Engineers.  They will produce learning content and documentation to provide new-hire and ongoing learning for engineers at Coinbase. The vision is to reinvent workplace learning by building the programs, products, technologies and mechanisms that make teaching and learning fast, effective and scalable for Coinbase employees. We use an outcomes-based, embedded assessment approach to our online learning designs that are grounded in learning science principles. We are a team with a passion for raising the bar on learning and learning design at Coinbase. We partner with multiple businesses across Coinbase to explore ways to innovate and scale online learning to help Coinbase employees grow their knowledge and capabilities.

We are looking for a skilled writer and editor who is comfortable and excited to write about software engineering practices.  This role is an opportunity to build and refine the practices and procedures used to produce technical documentation at Coinbase.

What you’ll be doing (ie. job duties):

  • Creating world-class developer docs that are clear, accurate, and consistent.
  • Producing a variety of content, including but not limited to docs, blogs, books, tutorials, and video scripts.
  • Taking a strategic view of Technical Writing at Coinbase, helping us build the discipline and how it fits into engineering practices.
  • Developing and maintaining technical documentation style guides and templates.
  • Editing content produced by engineers, technical writers, and technical trainers for adherence to templates and style guides.
  • Ensuring consistency in voice, tone, and language. 
  • Partnering with L&D team to produce and maintain templates that will help scale the written documentation at Coinbase.

What we look for in you (ie. job requirements):

  • 3+ years of experience writing documentation for developer audiences 
  • Experience with the end-to-end documentation creation process.
  • Ability to format content in Markdown, HTML, CSS, and Confluence. 
  • Ability to interpret, create, and maintain sample code in multiple programming languages (Go, Javascript, Python, and more)
  • Demonstrated ability to communicate difficult concepts and processes using clear and simple language and visuals.
  • Adept with docs-as-code and industry tools such as Linux, Git/GitHub, OpenApi/Swagger.
  • Comfortable embedding with and collaborating closely with engineering.
  • Skilled at writing and building REST API documentation.
  • An aptitude for content design and clean information architecture.
  • Enthusiasm for financial innovation and Coinbase’s mission. 

Nice to haves:

  • Bachelor’s degree in learning design, learning science, instructional design, educational psychology, or similar field.
  • 3+ years’ experience designing online instructional activities to support adult learners.
  • Professional experience as a software engineer
  • Familiarity with Golang, React Native, Terraform, Protobuf, Bazel, Ruby/Rails
  • Demonstrated consistent delivery on commitments - great organizational skills with exceptional follow through and attention to detail.
  • Able to prioritize in a complex, fast-paced work environment.
  • Innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgment in complex and ambiguous situations.

Notice for Colorado applicants as required by sb19-085 (8-5-20). Target annual salary for this role performed in Colorado is either $105,400 or $127,075* + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

*The exact compensation at which this job is filled will be determined by the skills and experience of qualified candidates.

Position ID: P48804

Please note that for employees based in the US, Philippines, Canada or Singapore, if your role requires you to be present in a Coinbase office or if you choose to be physically present in a Coinbase office or sponsored location, you will be required to be fully vaccinated from COVID-19 (as defined by applicable law).  If you receive an offer, you will receive additional information about the grounds and process for an exemption. Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.    

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.


More Information on Coinbase
Coinbase operates in the Cloud industry. Coinbase was founded in 2012. It has 3700 total employees. It offers perks and benefits such as Volunteer in local community, Open office floor plan, Flexible work schedule, Remote work program, Dedicated diversity and inclusion staff and Mandated unconscious bias training. To see all 124 open jobs at Coinbase, click here.
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