Technical Writer at FLASH

| Austin, TX
Sorry, this job was removed at 9:28 a.m. (CST) on Tuesday, April 12, 2022
Find out who's hiring remotely in Austin, TX.
See all Remote Content jobs in Austin, TX
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
FLASH is looking for a self-starting, motivated candidate with effective written and verbal communication skills to fill the position of Technical Content Writer within the Internal Training Team.

In this position, you will become a subject matter expert on FLASH's ever-evolving line of products and own the product documentation process and material for both customer-facing and internal resources. The focus of this position is to utilize professional writing skills to create learner-friendly content that presents product information with clarity as FLASH's offerings continue to grow and develop.

This is an opportunity to join a fast-growing company with an open and collaborative work environment, where you can play a key role in delivering a quality product to a group of customers with high expectations.

What You Will Do

  • Build learning experiences in various formats, using/working within the constraints of different templates including Structured e-learning modules consisting of text, graphics, and interactive web components hosted in an LMS, simple video tutorials, walkthroughs, and presentations
  • Obtain a deep understanding of products and hardware troubleshooting and translate complex information into simple, polished, and engaging content
  • Work with subject matter experts to identify the target audience’s training needs
  • Assist with developing and maintaining detailed databases of appropriate reference materials
  • Maintain, test, and review existing training materials and update accordingly
  • Coordinate with Product Teams to implement new product knowledge into digestible formats for various internal and external audiences

What You Have

  • Professional experience working in a content-centric e-learning role, such as content or instructional designer.
  • Ability to work independently with strong organizational and project management skills.
  • Experience balancing multiple projects simultaneously and meeting deadlines in large corporate environments.
  • Effective and professional written and verbal communicator.
  • Ability to write effective copy, instructional text, audio and video scripts.
  • Aptitude for technical applications
  • Experience with troubleshooting methodologies
  • Experience with Learning Management Systems such as Litmos.
  • Experience with Articulate360, and Camtasia a plus! 

Join us in making a difference as we build our future. FLASH is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. FLASH prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Vue.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • AxureDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • BasecampManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • MarketoLead Gen

An Insider's view of FLASH

How would you describe the company’s work-life balance?

We promote and foster a work-life balance for all employees at Arrive. With flexible PTO and work-from-home policies we strive to create an environment that produces an equitable experience

James Lewis

VP, People

How do you collaborate with other teams in the company?

Collaboration is fundamental at FLASH. The organization is built on cross functional partnerships and collaborations. There are plenty of seats at the table, with stakeholders and leaders intimately involved in the storming, forming, and norming stages.

Peter Najera

Program Manager, Mobility

What does career growth look like on your team?

Career development for every member of the Operations team is a top priority. Our team has direct communication with our customers and partners, so we understand what it means to be customer-centric. This experience is highly valued at FLASH, evident in the promotions of many Ops teams members to other areas of the company over the years.

Ryan Kern

VP of Operations

What is your vision for the company?

The world of transportation is going to change fast in the coming years - with autonomous, electric and connected vehicles, hyper-fast trains and flying cars! We will connect that world to the space around it - helping cars of the future get from A to B with ease and get serviced, charged or simply park for a few hours waiting for the next ride.

Dan Roarty

President

How has your career grown since starting at the company?

With FLASH rapidly growing, there is a lot of room to learn and acquire new skills. FLASH gives myself and my colleagues the room they need to grow into their next roles and is invested in its employees being successful.

Mayday Karugarama

Contracts Manager

What are FLASH Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Arrive employees are welcome to contribute the maximum yearly amount allowed by the IRS.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
FLASH offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within

More Jobs at FLASH

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView FLASH's full profileSee more FLASH jobs