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Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department OverviewThis Technical Writer will be a part of the Worldwide Education documentation team who creates customer support documentation, such as user guides and online help.
Job Description

Position Overview

We are seeking a junior technical writer who will be responsible for creating, editing, and maintaining high quality, comprehensive documentation. This technical writer will accomplish tasks by interpreting technical data into clear and concise printed and online written content that can easily be used by technical personnel and end-users with varying degrees of knowledge. The technical writer is expected to produce the following types of documents: quick start guides, user guides, installation guides, online help, and more.

Responsibilities of the Technical Writer:

• Create, edit, and maintain high quality comprehensive documentation
• Work with the product teams to understand the project's requirements, and to deliver the documentation that meets their needs.
• Work with cross functionally with internal employees (project managers, information architects, media specialist, etc.) and external individuals (subject matter experts) to plan and develop assigned content
• Write, organize, and streamline content for best flow and communicate the information in a way that is engaging and understood by the target users.
• Use desktop publishing tools such as EasyDITA and oXygen to produce the content
• Ensure content adheres to Motorola Solutions Writing Standards
• Develop and maintain content development skills and tools through various Learning and Development programs and skill matrix development
• Stay abreast of changing products, information technologies, and the technical communication industry
• Work successfully in a fast-paced Agile work environment

Skills of the Technical Writer:

• Ability to write to a highly technical and specialized audience using industry concepts and terms.
• Associates Degree or 2+ years experience in technical writing; Bachelor’s Degree preferred in Technical Communications, English, or Journalism.
• Strong command of the English language (oral and written), and able to communicate effectively with stakeholders at all levels and across numerous functional areas.
• Self-manage work assignments and meet deadlines.
• Balance multiple projects with competing deadlines and manage changing priorities
• High working level computer literacy in authoring tools, capability to use information mapping in preparing technical write-ups would be an added advantage. 
• Strong attention to detail and the ability to work under pressure.
• Must be comfortable/flexible to report remotely to management based in the US, including working within the US time zone several times a week.

Motorola Solutions is a U.S. Federal contractor and must comply with the recent U.S. Government Executive Order requiring that Federal contractors ensure that their U.S. employees are fully vaccinated against COVID-19 by December 8, 2021. Accordingly, Motorola Solutions requires all US employees, even those working from home, to be fully vaccinated unless entitled to a reasonable accommodation based on a qualified medical condition or religious belief.

If you are unable to be fully vaccinated due to a qualified medical condition or religious belief, you will be required to apply for a reasonable accommodation prior to moving forward with the recruitment process. As a part of this process you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, an offer for employment will not be made.

Basic Requirements

• Associates Degree or equivalent
• 1+ years experience in technical writing, communications, or journalism

Travel RequirementsNone
Relocation ProvidedNone
Position TypeNew Grad
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.