Technical Writer (Washington DC or Remote)

| Washington DC | Remote | Hybrid
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About Method
Method Financial was founded in 2021 after our founders experienced first-hand the difficulties of embedding debt repayment into their app ( GradJoy ). They decided to build their own embedded banking service that allows developers to easily retrieve and pay any of their users' debts - including credit cards, student loans, car loans, and mortgages - all through a single API.
As a Top 10 Fintech Startup , we're focused on providing the opportunity for ambitious and entrepreneurial individuals to have high levels of impact at the forefront of the fintech space. Continuous improvement, collaboration, and a clear mission bring us together in service of delivering the best products for our users. We are a remote-flexible team, striving to set up the best environment for everyone to be successful and we are excited to continue to grow.
We recently closed a $16 million Series A funding round led by Andreessen Horowitz, with participation from Truist Ventures, Y Combinator (Method's a Y Combinator graduate), Abstract Ventures, SV Angel and others. We're also backed by founders and leaders of Truebill, Upstart, and Goldman Sachs.
The Impact
You will be a foundational member of the product team, working with product managers, leadership, and engineers to produce and maintain world-class documentation, including: API Documentation, Integration Guides, Dashboard documentation (tooltips, welcome instructions, etc...).
What you'll do
  • Review and edit documentation to maintain a high level of quality and consistency across Method.
  • Maintain style guides and best practices for writing, improving, and publishing documentation.
  • Monitor documentation analytics and proactively work with our clients to gather feedback on documentation to improve usability.
  • Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques.
  • Continuously identify, triage, and resolve gaps in documentation.

Who you are
  • 3+ years of full-time technical writing experience.
  • Experience working at a Fintech API or a SaaS company.
  • You can clearly communicate the concepts or ideas behind your solutions, and cut big solutions into smaller bite-sized tasks.
  • Strong written and verbal communications and experience working with content in multiple mediums.
  • Strong experience owning an end-to-end documentation creation process.
  • Strong communication, research, and presentation skills.
  • Natural curiosity to stay up to date with new technologies and emerging Fintech trends.

Extra Awesome
  • Experience in Finance / FinTech.
  • Experience working with the following tools: JavaScript, Python, Postman and REST APIs.
  • Been a first or early hire at a fast growing start up before.
  • Knowledge of payment rails and identity verification.

We believe people do their best work when they are healthy and happy. Our founding team is in Austin, TX, and Washington, DC, but we are a remote-flexible company.
Competitive Salary + Equity
‍ Remote + Flexible Work Schedule (Full COVID-19 vaccination is required to work from our offices)
Unlimited PTO
Full Health Care
Learning Stipend
Paid Parental Leave
Student loan repayment

What makes us Method

Being a minority-owned business, we firmly believe that diversity drives innovation. Our differences are what make us stronger. We're passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We engage a thoughtful, strategic recruiting practice to add to our uniqueness and success. Everyone is welcome here!
Come join us!
There's no such thing as a 'perfect' candidate. We encourage you to apply even if you don't 100% match the exact candidate description!
Disclaimer to Staffing/Recruiting Agencies:
Method Financial does not accept unsolicited resumes from recruiters or employment agencies in response to our Career page or a Method Financial social media/job board post. Method Financial will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited resumes. Method Financial explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Method Financial.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • FigmaDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • LinearManagement
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • CloseCRM
    • ApolloLead Gen

An Insider's view of Method Financial

What are some social events your company does?

As Method is a remote-first company, we are actively seeking opportunities to get the team together in person. The result is monthly off-sites either at our headquarters in Austin or at a local WeWork in Miami or Washington, DC. These week-long meetups give the team a chance to work closely together and celebrate hitting collective milestones!


Growth Lead

How does the company support your career growth?

One of Method’s core principles is ensuring open communication. The result is a virtual open door policy, allowing teammates the opportunity to openly discuss role trajectory and career growth. Things constantly evolve and we are proactive about placing teammates in a space that matches their talents/skills as well as aligns with operational needs.



How do your team's ideas influence the company's direction?

The way we’ve created a workplace that fosters continued growth and innovation is by having everyone’s voice be heard - this is definitely not a one-man show!
Our daily team “Standups” allow everyone at Method to contribute updates and ideas, both of which are actively diagnosed and explored openly before discarding.



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