Job Posting Title
Technical Writer II
Summary
The Technical Writing team manages Aristocrat's technical product content. We are a team of highly talented Technical Writers who collaborate with developers, quality engineers, product managers, and field technicians to document the organization's products.
We are looking for a Technical Writer to develop high-quality documentation that contributes to the overall success of our products. The Technical Writer's role is to develop written information and documentation about the organization's products, tool sets, templates, publication standards, etc. Outputs include a range of informative, procedural, and technical documents for product certification and for use by technical and non-technical audiences across all departments. Additionally, the Technical Writer contributes to the global technical writing team as part of company-wide initiatives and defining standards for technical communications.
What You'll Do

• Plan, design, research, write, and edit a range of documents, including user, configuration, architecture, installation, and deployment software manuals; internal standards; document templates; presentations; and more.
• Edit written developer documentation as well as other technical content to create unified and consistent documents.
• Collaborate with development staff to collect and interpret technical information.
• Liaise with directors, managers, product owners, and end users to identify and define processes, procedures, requirements, and specifications to establish documentation needs for the products and deployment including, but not limited to, software and game-related systems and processes.
• Ensure timely delivery of documentation sets within an Agile product lifecycle.
• Report regularly to stakeholders the progress of each project including all outstanding dependencies.
• Perform peer editing and production reviews using an internal Standards Guide, Information Architecture Model, and industry standards.
• Ensure final documents are user-friendly and of high quality.
• Research, evaluate, and recommend documentation methods in support of improvement efforts. Keep up with industry trends and share knowledge with the team to stay on the cutting edge.
• Establish, communicate, and maintain documentation standards and provide training where required.
• Manage documentation projects to completion, meeting milestones as project owner.
• Keep documentation sets for assigned projects updated, accurate, and delivered on time, meeting multiple critical deadlines for, at a minimum, quarterly releases.
• Mentor other technical writers as needed in areas of intermediate expertise.

What We're Looking For
Knowledge/Skills Required

• Strong attention to detail.
• Exceptional interpersonal skills, with a focus on rapport-building, listening, collaboration, and interviewing skills.
• Ability to conduct research into a wide range of technical and business issues.
• Ability to absorb and retain information quickly.
• Ability to juggle multiple tasks of various sizes and topics.
• Ability to organize technical information and operational procedures for specific audiences.
• Ability to understand the organization's goals and objectives.
• Highly self-motivated and self-directed.
• Ability to effectively prioritize, make sound documentation decisions independently, and execute tasks in a high-pressure environment.
• Ability to gain consensus, determine action items, and follow through.
• Ability to present to a global audience.

Qualifications

• Bachelor's degree in English, Communications, Journalism, or equivalent experience.
• A background working with technology development.
• Minimum 3 years of experience in software development writing and document preparation.
• Experience in managing a documentation project from beginning to completion, including the areas of information gathering, planning, and organizing methods and principles.
• Experience with DITA XML, topic-based authoring software (oXygen, Heretto, etc.), publication software, Microsoft Office Suite, SharePoint, Adobe Suites, screen capture utilities, defect tracking software, and file management systems.
• Strong understanding of document structuring, content flow, and presentation techniques.

Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We're a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

Our Values

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.