Staff Technical Writer, Cloud - Distributed US, Canada
Databases are the beating heart of every business in the world
What you build and where it takes you shouldn't be limited by the capabilities of your database. We created CockroachDB to be the most highly evolved, cloud-native, distributed SQL database on the planet. Making scale so simple, you don't even have to think about it. Making data so resilient, it becomes impossible to destroy. Making delivery so seamless, your apps run anywhere. Join us on our mission to build a different breed of database—one born in the cloud and built from the ground up to help companies of any size scale fast, survive disaster, and thrive everywhere.
About the Role
We're looking for a Staff Technical Writer to join our team and help us create outstanding documentation that educates and guides our global community of customers and open source users to success, with a particular focus on the application developer experience.
You Will
- Put yourself in the shoes of developers building applications on CockroachDB Cloud.
- Write how-tos and tutorials that help developers quickly get up and running with their preferred tools while learning and applying best practices.
- Write concise and intuitive explanations of complex topics and features, as well as comprehensive CLI and API reference documentation.
- Develop technical expertise in CockroachDB and accompanying technologies.
- Contribute to defining and evolving the Documentation team’s processes and conventions.
- Foster collaboration with our Training, Engineering, Product, Support, and Customer Success teams to keep our documentation up-to-date, effective, and user-centric.
The Expectations
In your first 30 days, you have completed onboarding and developed enough expertise to begin your first documentation project. You will have also started to review and edit documentation written by other technical writers on the team. You will use CockroachDB hands-on throughout this experience. We believe that it's important to take this first month to become familiar with our technology and our company.
After 3 months, you'll be integrated into the team. You will oversee documenting part of CockroachDB Cloud. You'll design and improve documentation conventions, processes, and tools to increase the effectiveness and efficiency of the documentation process. As our user base grows, you will be a part of developing the team to accommodate higher demands for education. We want our users to have a phenomenal experience using CockroachDB and that requires excellent documentation from you and the team.
You Have
- 5-7+ recent years of technical writing experience.
- A passion for writing and editing developer documentation, including tactical how-tos, end-to-end developer tutorials, and detailed developer reference. You are passionate about clarity, concision, and correctness.
- Recent experience with Markdown, HTML, CSS, and UNIX, as well as source control systems like git.
- Familiarity with, or are willing to learn about, the various technologies that make web-scale applications function.
- A love for information. You enjoy getting into the weeds technically, but don't let that distract you from achieving your end goals.
- A passion for building relationships with internal and external users to get feedback and identify potential areas of documentation improvement.
The Team
Reporting to Lauren Hirata Singh, Manager, Documentation
Lauren is all about clear and concise documentation, and joined Cockroach Labs in 2017 to help make learning CockroachDB easy and intuitive. She is constantly grateful for the passion and dedication that both the company and open-source community has for the CockroachDB docs. Previously, Lauren worked at a few other NYC-based tech companies, and has experience as a writer on a larger Docs team, as well as being a company’s only tech writer. When she’s not at work, Lauren can be found spending time with her family, swimming, and watching basketball.
Our Benefits
- 100% health insurance coverage (for you and your dependents!)
- Paid parental leave (with baby bucks)
- Flex Fridays
- Flexible time off & flexible hours
- Education reimbursement
- Relocation support
Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected].
The annual anticipated base salary range for U.S. candidates for this role is USD $130,000 to $205,000, plus commission if a sales role. We set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. Salary is one component of the Cockroach Labs’ total rewards package, which includes stock options, health insurance, life and disability insurance, funds towards professional development resources, unlimited PTO, paid holidays, and parental leave, to name a few! Salaries for candidates outside the U.S. will vary based on local compensation structures.
