Sr. Manager (Azure Deployments Content Development) at Microsoft (Atlanta, GA)

| Atlanta, GA
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Are you passionate about technical writing and people management? Do you thrive on mentoring and watching your team members grow? Are you excited about helping customers and ensuring they have a positive experience using Microsoft products and services? If yes, then come join our experienced team of content developers and help us help others to achieve more.
We're looking for an experienced people manager to lead the Azure Deployments content development team. In this position, you'll lead a group of talented technical writers who plan, write, review, and publish technical content for Azure in close collaboration with the product team. This team plays a critical role in helping our customers manage Azure cloud resources through the use of PowerShell, Azure Resource Manager, and roles & policies.
You and your team are customer-obsessed and take great care in translating deep technical information into clear, everyday language that our customers can understand. You're collaborative and excellent at building cross-group and cross-org relationships. You demonstrate a growth mindset and embrace failing fast to achieve personal and operational growth across the team. You embody and embrace a diverse and inclusive belief that drives a culture and environment where all views are heard and respected. Join our team and make the world better for developers!ResponsibilitiesYour Responsibilities:
This role is responsible for ensuring content availability, quality, and discoverability for technical documentation, skilling/learning, and architectural guidance content for Azure Deployment services, including services and scripting languages like Azure PowerShell, Azure CLI, PowerShell, Azure Policy, Blueprints, ARM, Bicep, Terraform, etc. (https://docs.microsoft.com/azure).
  • Leadership: Lead a diverse team with deep technical skills to execute plans for creating and maintaining documentation and skilling content for Azure Deployment Service technologies.
  • Manage: Create an inclusive work environment where every employee can effectively communicate, engage, and be a contributing member to the team to drive initiatives that provide exceptional customer experiences.
  • Enable: Provide ongoing feedback that helps direct reports learn, grow, and develop to achieve impact and advance their career aspirations.
  • Plan: Develop action plans for objectives and key results (OKRs) that support the team and organization's primary goals.
  • Execute: Maintain strong working relationships between your team and key partners to align on and deliver the right content solutions for product and customer needs
  • Partner: Maintain strong working relationships with stakeholders across engineering, marketing, strategy, customer experience, support, and related partner teams.
  • Customer: Seek to understand customer perspectives and identify opportunities to improve our customers' experiences (process, tools, technology).

Who you are:
  • Experienced people manager of diverse and inclusive teams with strong people development skills.
  • Can see the big picture and communicate a cohesive and integrated content strategy for the others to follow.
  • Ability to communicate ideas effectively with executives, engineering teams, and others to define deliverables, and to share and align on strategy.
  • Experience assembling, leading, and working within strong cross-functional groups and matrixed team environments.
  • Proven skills and abilities to consistently create positive customer experiences.
  • Track record of problem-solving ranging from conceptualization to implementation.
  • Ability to juggle and manage several priorities and drive clarity.
  • Ability to use data to help inform decisions.
Qualifications Required Qualifications:
  • 5+ years of proven writing, content design, information technology (IT), or coding/programming experience
    • OR equivalent experience.
  • 2+ years of people management or team lead experience leading people/teams.
Preferred Qualifications:
  • 3+ years Cloud industry experience
  • Excellent written and verbal communication skills
  • Customer focus and engagement experience
  • Experience working directly with software engineering teams
  • Proven project management, organization, and planning skills, including a track record of delivering great results in a matrixed environment
  • College degree or technical certification in Computer Science, Management Information Systems, English, Writing, Journalism, Communications or related field
  • 5+ years of technical writing experience in a software company preparing professional customer-facing documentation or training
  • Knowledge and understanding of content strategy and content design techniques
  • Familiarity with scripting and deployment languages like PowerShell, Bash, etc.
  • Experience working in GitHub and with Markdown language
  • Experience using Azure Deployment Service technologies: Azure PowerShell, Azure CLI, PowerShell, ARM, Bicep, Terraform
  • Background in system administrator, DevOps, or other related profession
Contact us!
We would love to talk to you! Here, we highly value your skills and your work-life balance. Remote workers can thrive! Learn about who we are and our values .
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Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
More Information on Microsoft
Microsoft operates in the Software industry. The company is located in Redmond, WA. Microsoft was founded in 1975. It has 206870 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 989 open jobs at Microsoft, click here.
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