Senior Technical Writer (Raleigh, NC)

| Raleigh-Durham, NC
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Job Description
Orbis Technologies,Inc. provides award-winning products, solutions, and services poweringenterprise software for hundreds of clients across four continents and fourteencountries. Orbis software and services support mission-critical EnterpriseContent Management Software, Solutions, Services, and Analytical SoftwareSolutions. We make semantic technologies perform on a global scale. Every day,thousands of users at our prestigious commercial, military, and federalcustomers depend on our software and solutions. When other partners miss themark, Orbis gets the job done.

Orbis is seeking aSenior Technical Writer with experience writing software documentation, bothdeveloper-oriented (API/SDK) and end-user documentation. This is a position fora technical writer who has previously worked on multiple kinds of projects andenjoys applying their expertise and intellect to learning new things. It is aclient-facing role, supporting various high-tech companies with documentationproduction.

Essential Duties &Responsibilities:

  • Develop content to clarify the users' understanding of the REST APIs using the software developer notes and your knowledge of the code: reference documentation, conceptual information, and user and integration guides.
  • Annotate comment fields in JSON, YAML, HTML, XML, and other related file types.
  • Author content in MadCap Flare or related tools (e.g., Document! X).
  • Store content and manage version control using content repositories such as GitHub.
  • Collaborate with a team of writers, solutions architects, developers, project managers, subject matter experts, and other stakeholders.
  • Ensure that the documentation you work on is accurate and follows clearly defined standards identified for a given project.


Experience and Skills
Mandatory Requirements& Qualifications:
  • U.S. citizenship
  • 7+ years' experience in technical writing, with technical writing being your primary job function.
  • Bachelor's degree in technical writing, journalism, communications, or related field.
  • Aptitude for understanding software products and code.
  • Experience with researching and gathering relevant technical data from subject matter experts such as software developers and programmers, product managers, customer service managers, and client resources, such as solutions design documents, JSON files, Jira tickets, and even messaging tool comments.
  • Experience with: Visual Studio Code, NotePad++ or related editor; HTML, JSON, YAML, XML
  • Some experience or, at a minimum, a conceptual grasp, interest, and aptitude for writing developer documentation, including knowledge of API references and integration guides.
  • Possess excellent interpersonal and general business communication skills.
  • Experience working independently as well as in a team-oriented, collaborative environment.
  • Demonstrated success working in an environment driven by budget, scope, and deadlines across multiple clients/projects.

Preferred Skills &Qualifications:
  • Visual Studio Code, NotePad++ or related editor
  • HTML
  • REST API's
  • JSON
  • YAML
  • MadCap Flare
  • XML

Optional ExperiencePreferences:
  • Markdown
  • CSS
  • DITA/XML
  • Oxygen XML Editor
  • Microsoft Visio
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe FrameMaker
  • Microsoft Word
  • Adobe Acrobat Professional
  • Articulate 360
Work Hours & Location:
Full-time, exempt position with hours of operations from Monday to Friday, between 8 am to 5 pm. It can be remote or in-person. We have offices in Annapolis, MD; Brookfield, WI; Orlando, FL; and Durham, NC.

Please note, that thisjob description does not cover or contain a comprehensive listing ofactivities, duties, or responsibilities required of the employee for this job.Duties, responsibilities, and activities may change at any time, with orwithout notice.

Job Benefits
Benefits:
  • 3 weeks of PTO, 8 paid holidays, 5 additional days for life events such as adoption, childbirth, and marriage.
  • Free medical, dental, vision, life insurance and disability coverage.
  • 401(k) with 100% match of up to 4% of contributions and with immediate vesting.
  • Commuting allowance for in-office positions.
  • Tuition & Professional Membership Reimbursement.
  • Employee Referral bonus.

Orbis Technologies, Inc. employs and promotes a highly talented and diverse workforce and environment, without regard to race, color, religion, gender, national origin, or any other protected class.

**3rd Party Recruiters - Please do not contact - There is no interest in using your services for this position.**
More Information on Orbis Technologies, Inc.
Orbis Technologies, Inc. operates in the Software industry. The company is located in Annapolis, MD, Orlando, FL and Annapolis, MD. Orbis Technologies, Inc. was founded in 2006. It has 91 total employees. It offers perks and benefits such as Health Insurance Benefits, 401(K). To see all 10 open jobs at Orbis Technologies, Inc., click here.
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