Senior Technical Writer - Relaunch Program at Amdocs (Remote)

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Job ID: 156871
Required Travel : Minimal
Managerial - No
Location: :USA- From Home (Working from Home)
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at
Relaunch your career program details:
We understand that careers often take detours and not the traditional route. It can be an uphill task trying to get back on track. Relaunch your career with Amdocs offers you an opportunity to relaunch your career in a supportive and collaborative environment.
Our program is a Direct Hire model available to candidates who are returning to their professional career after experiencing 1 or more years of unemployment or underemployment. Successful candidates must meet all the basic qualifications of the program and reside within the United States.
Program Basic Qualifications• 1+ year of current unemployment• Eligibility to work in the US • Mid-level career stage with prior hands-on work experience of a minimum of 2 years
Program Eligibility Requirement
Candidates should not be currently enrolled full-time in an undergraduate program and currently on a career break. If enrolled in a graduate program, must have completed a minimum of 2 years hands-on work experience prior to enrollment.
Program Dates
Applications are open until September 16, 2022
In one sentence
Write high quality Guidance for MarketONE product offering for customer-facing and internal publications.
What will your job look like?
  • Own your content end-to-end from researching, scoping, development, and review
  • Collaborate with SMEs such as Product Owners, Engineers, Solution architects, Marketers, and QA to document new features for each release cycle.
  • Contribute to and write according to the style guide
  • Create eLearning materials for new feature releases
  • Meet deliverable deadlines and keep all members updated with blockers and issues
  • Be the user advocate, ensuring a user-centric approach when developing new content
  • Participate in multiple projects at the same time
  • Edit any technical documentation crossing your desk

All you need is...
Must Have:
  • Minimum 5+ years working in a technology company as a technical writer
  • Technical writing diploma or bachelor's degree in a related field
  • Experienced with Topic authoring, DITA and XML
  • Strong proficiency in English required
  • Ability to communicate technical concepts clearly and simply
  • Strong time management and organizational skills
  • Ability to work well with others - both in person and remotely as part of a global team
  • Ability to quickly learn and use new tools and technologies

Nice to Have:
  • Experience in writing SDK and REST API reference documentation
  • Familiarity and experience in an agile environment
  • Experienced in developing visuals and videos
  • Familiarity with HTML and CSS

Why you will love this job:
  • An opportunity to design end-to-end learning solutions to address business needs and priorities.
  • You will work closely with team members to determine the right method to use in the product training.
  • You will lead learning development projects, collaborating with internal and external partners and setting timelines and tasks to ensure all are well aware of their part in the project.
  • We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
  • We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
More Information on Amdocs
Amdocs operates in the Cloud industry. The company is located in Chesterfield, MO and Jersey City, NJ. Amdocs was founded in 2022. It has 31189 total employees. To see all 62 open jobs at Amdocs, click here.
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