JPMorgan Chase
Columbus, OH

Senior Copywriter- Chase Card Services at JPMorgan Chase (Columbus, OH)

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Job Description
You really appreciate creative challenges, whether creating innovative content and experiences across oowned and paid channels, or working closely with other talented agencies to do the same. You are a skilled partner across creative disciplines who help define, provide creative vision for and deliver on the expression of the Chasebrand across our global ecosystem.
As a Copywriter on our team, you'll concept and execute on-brand tactics in our 360 ecosystem (from film and social to emails, landing pages, print, style guides, etc.) that tell the story behind our products and initiatives, and bring our voice, business and brand to life. Partnership and teamwork are fundamental to this role: You'll work closely with art directors, creative directors, brand managers and other partners on best-in-class creative solutions that communicate the strategic intent for each deliverable. You'll develop a strong understanding of our brand, our customers and their journeys, as well as our brand voice & tone and all its nuances.
Our ideal candidate works both collaboratively and independently; knows the importance of good communication and has a proven track record of it; pays attention to the details and polishes their work, but knows how to hit a deadline; and is comfortable writing short, long and everything in between to deliver compelling copy that motivates, inspires and moves people to think and act differently and form new understandings.
Willing to give it a shot? Send us your CV with a link to your portfolio.
Job responsibilities
  • Collaborate with art directors, designers, creative directors and brand managers to unearth strategic insights and convert them into compelling creative executions for multiple lines of business across various platforms: web, mobile, social, print, direct mail, posters, emails, retail signage, presentations, events, and video.
  • Ideate and write simple and inspired copy that is always on tone and on brand-following our Brand guidelines, voice & tone and editorial style guide.
  • Cultivate a solid understanding of the strategy and market dynamics of assigned product(s)
  • Work closely with art director partner, brand managers and creative operations managers to meet established deadlines
  • Comfortably present creative ideas and solutions to peers, managers and business partners
  • Complete all assigned work on deadline and regularly communicate status updates to your managers and teammates
  • Familiarize yourself with learning the nuances of multiple lines of business (i.e. credit card, business banking, merchant services, consumer bank/branch, home lending, auto, digital wallets, investing and corporate)

Required qualifications, capabilities, and skills
  • 5+ years of professional writing experience
  • A bachelor's degree in advertising, communications, creative writing, or a similar course of study.
  • Strong attention to detail and command of the English language (you comb your work-and others'-for logic, grammar, spelling and consistency)
  • Experience writing to a brand voice, and keen sense of how to tailor a message to audience
  • Experienced at translating a creative brief into clear and motivating creative
  • Proven conceptual thinker with experience in a wide array of media, including digital, email, social media, print, direct response, video and events/display
  • Strong communication, presentation and strategy skills
  • Proactive, organized and detail-oriented work style

Preferred qualifications, capabilities, and skills
  • Knowledge of the financial services industry, or the ability to learn it quickly (experience writing in a regulated industry preferred)
  • Agency experience
  • Committed work ethic and sense of professional pride and purpose-you love what you do!
  • Aren't afraid to be the person to throw out the craziest idea-you never know

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through, the mobile app, and paid media channels based on what is best for the customer.
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What are JPMorgan Chase Perks + Benefits

Volunteer in local community
Partners with nonprofits
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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