Mgr, Proposal Content

| Philadelphia, PA
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About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com .
Role overview
The role of the Proposal Content Manager is critical for the development and maintenance of proposal content for Accolade bids, supporting the proposal development process for all products, markets, and business segments. The ideal candidate will pay meticulous attention to detail, delight in clear, logical, and persuasive writing, have an affinity for order and chaos in equal measure, and be driven to learn and grow. Proposal content will require ongoing grooming and you will be responsible for reframing existing content for varied audiences and sales channels. You must be comfortable with the pressure of deadline-focused work, and also have the self-discipline to create and adhere to self-imposed deadlines for ongoing project work.
A day in the life...

  • Manage implementation of new, combined content database, working closely with your manager on this project.
  • Write new and lead existing proposal content and structure within proposal database including periodic content review and updates, edits to ensure consistency, accuracy, and adherence to style guidelines.
  • Responsible for the delivery of strategic/custom responses.
  • Ensure that new information generated/created for proposals is incorporated appropriately into all components of the database infrastructure.
  • Stay current on regular release notes and reconcile product changes/enhancements against existing content; identify content gaps; ensure new product descriptions/product updates from SMEs are incorporated into the database on a timely basis; Research and development of new content as directed.
  • Respond to feedback from other writers, sales leaders, product experts, and legal experts to improve content.
  • Develop and execute on an annual plan to update/review the content in the database on a regular basis with subject matter experts (SMEs); Liaise with users and SMEs, promoting proposal content standard methodologies.
  • Collaborate with partners and users on the refinement of database infrastructure, ensuring content is easy to find and intuitive.
  • Review RFP responses furnished by Proposal Specialists and incorporate new and updated responses into the database for future use.


What we are looking for...

  • 5+ years of experience writing in a proposal environment in the healthcare industry
  • Bachelor's degree or higher
  • Degree in Journalism, Marketing, Communications, English or similar field of study preferred
  • Experience with dataset/content management tools
  • Very strong writing, editing and communication skills
  • Ability to meet deadlines and work cross-functionally
  • Strong attention to detail
  • Proficient in Microsoft applications, RFPio and/or Loopio, a plus


Where permitted by applicable law, candidates must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Accolade, Inc. The Company will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief.
Please note that a request for exemption due to a personal preference not to receive a vaccine is not protected by law. All requests for exemptions from this mandate shall be directed to the Company recruiter who shall route the request to the Company's human resources department.
What is important to us...
Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:
We find joy and purpose in serving others
Making a difference in our members' and customers' lives is what we do. Even when it's hard, we do the right thing for the right reasons.
We are strong individually and together, we're powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.
We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.
We're boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.
Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.
To review our policy around data use, visit our Accolade Privacy Policy Page . All your information will be kept confidential according to EEO guidelines.
Accolade

More Information on Accolade
Accolade operates in the Healthtech industry. The company is located in Seattle, WA. Accolade was founded in 2007. It has 1200 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Eat lunch together, Intracompany committees, Daily sync and Open door policy. To see all jobs at Accolade, click here.
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