Due to Covid–19 we are working 100% remotely, this includes the hiring process. When it is safe to do so, we will return to a hybrid of onsite and remote work for some positions.
Why This Role Is Important To Arcadia
In this position you will work with the training team and with stakeholders across the organization. You will be responsible for creating, designing, and maintaining our curriculum of instructor-led and e-learning training courses covering the Arcadia platform as well as value-based care topics. This role requires excellent project management skills, strategic thinking, problem solving and strong communication skills. The ideal candidate will be an organized self-starter with a strong bias for action and the ability to work with cross-functional teams and provide guidance for projects.
What Success Looks Like
In 3 months
- Good understanding of the Arcadia platform and value-based care concepts
- Have started developing existing courses to an eLearning format
- Work with stakeholders across the organization to identify learning needs for employees and customers
In 6 months
- Design and develop new eLearning assets to support internal training and a customer certification program
- Update existing instructor-led courses
In 12 months
- Create and update eLearning assets to support customer and employee learning
- Have strong relationships across the company to leverage SMEs
- Plan and create instructor-led courses to meet individualized customer needs
What You'll Be Doing
- Designing and creating curricula from needs analysis through evaluation including planning strategies for content, delivery, learner assessment, communications, and resources
- Partnering with technologists to integrate current and emerging educational technologies into outcomes-driven, impactful learning designs
- Working cross-functionally with SMEs and other teams (engineering, support, professional services, etc.) to develop effective learning content in multiple delivery styles (includes online, classroom, virtual instructor-led training and blended learning content).
- Contributing to the development and implementation of templates, learning models, and overall best practices
- Regularly learning new skills, making timely decisions, and adapting well to change
What You'll Bring
- 2+ years of experience in instructional design and developing learning content, preferably in a healthcare setting
- Functional knowledge of latest development tools including Captivate and Camtasia
- An undergraduate degree in communication, education, or computer sciences preferred
- Experience designing and developing training materials and content to include creating instructor-led materials, online/e-learning modules, job aids, online tutorials, multimedia products (video, graphic, audio), and other training materials
- Excellent presentation, written and verbal communication skills including ability to create materials in Microsoft Power Point, Excel, Word etc
- Ability to work collaboratively and effectively with diverse colleagues in a cross-cultural, multi-disciplinary environment
- Strong analytical, quantitative, and organizational skills
- Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
- Able to prioritize in complex, fast-paced work environment
- Problem-solving skills with the ability to exercise integrity and sound judgment in ambiguous situations
- Portfolio and/or eLearning sample are required at interview
Would Love For You To Have
- Experience in value-based care
- Instructional design experience
- Excitement about learning and teaching
What You'll Get
- The ability to learn new tools, technologies, and concepts
- The chance to help scope and define high quality curricula
- Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
- A flexible, remote friendly company with personality and heart
- Employee driven programs and initiatives for personal and professional development
- Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative healthcare systems and health plans around the country transform healthcare to reduce cost while improving patient health. We do this by aggregating massive amounts of clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as the market leader in the highly competitive population health management software and value-based care services markets, and we have been recognized by industry analysts KLAS, IDC, Forrester and Chilmark for our leadership. For a better sense of our brand and products, please explore our website, our online resources, and our interactive Data Gallery.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.