Lead Technical Writer, AR Developer Experience
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
Snap’s Augmented Reality team invents the immersive (and fun!) camera experiences that are at the core of our products. From developing creative new Lens features for Snapchat, to supporting the continuous growth and evolution of Lens Studio (our platform for an ever-increasing community of AR creators), to designing the cutting-edge computer vision and machine learning technology that makes face transformation Lenses possible — we are working hard on our mission to bring AR to more people, places, and moments, every day.
We are looking for a Lead Technical Writer to join Snap’s AR Developer Experience team to own the educational resources that enable developers around the world to create innovative AR experiences with our Lens technology and developer tools.
What you’ll do:
Collaborate with Product and Engineering teams to write, edit, and maintain documentation for our Lens Studio and Lenses features
Interpret example code and get hands-on with Lens Studio so you can explain AR to creators
Work closely with engineering, product, design and support teams to ensure quality and accuracy of content
Design and evaluate the Lens Studio Dev Portal’s information architecture and define our style guide for global reach
Prioritize and address developer feedback to improve learning materials
Use source control and a content management system to manage and publish content
Serve as the team lead for technical writers. You’ll also serve as the key collaborator with other educational functions across Snap - primarily the Education, Learning, and Training team; Developer Relations and Marketing
Knowledge, Skills & Abilities:
Deep empathy for developers coupled with a passion for teaching
Excellent writing and comprehension skills with English vocabulary, spelling and grammar
Ability to analyze, organize and prioritize cross-functional work while meeting multiple deadlines
Familiarity with concepts and technologies in AR/VR, real-time 3D or graphics
Minimum Qualifications:
BS/BA degree in a related field such as technical writing, english, computer science or equivalent years of experience
5+ years of experience authoring complex technical documentation for multiple developer personas
2+ years of experience using JavaScript APIs
Exemplary writing or content portfolio submitted with application
Preferred Qualifications:
Experience managing technical documentation teams
Experience localizing CMS content or developer documentation
Prior work with technology companies in AR, real-time 3D, or technical graphics
Experience developing with React
Experience with mobile (Android/iOS) development, game engine development (Unity, Unreal) or web development
A passion for Snapchat and creativity!
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].
Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!