Thumbtack
Thumbtack is the technology leader building the modern home management platform.
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Lead Creative Producer at Thumbtack (Remote)

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A home is the biggest investment most people make, and yet, it doesn't come with a manual. That's why we're building the only app homeowners need to effortlessly manage their homes - knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $500B industry - we must be doing something right.
We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We're seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.
At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we'll build together.
Thumbtack by the Numbers
  • Available nationwide in all 3,143 U.S. counties
  • 70 million projects started on Thumbtack
  • More than 4 million customers in the last 12 months
  • Pros earn billions on our platform
  • More than 8 million 5-star reviews for our stellar pros
  • 1000+ employees and $3.2 billion valuation (June, 2021)

About the Brand Marketing Team
We're a tight-knit, collaborative group on a mission to make Thumbtack famous. The Thumbtack brand marketing team exists to reimagine brand building, using modern marketing tools to drive preference and brand recognition. We are tasked with creating a category-defining, differentiated brand and bringing it to life consistently across multiple media touchpoints to drive brand recognition and commercial success.
About the Role
We're looking for a Lead Creative Producer to join our Brand Marketing team. The Lead Creative Producer is a vital component of the Brand team. This role will act as a project leader for several cross-functional and internal creative and digital projects. You will be responsible for scoping, initiating and executing both large and small projects while continually informing and improving best practices.
It's a multifaceted position organizing the creative team's workflow, managing creative resources, and elevating the craft and quality of our ideas through thoughtful execution.
This role will report to the Sr. Director of Brand Marketing and will work closely with the Creative Director.
Responsibilities
  • Creating and managing project plans with long and short-term timelines, with an understanding of prioritizing resources and tasks.
  • Collaborating with the Creative Team and the Sr. Producer to resource creative needs, properly scope projects and create workback schedules.
  • Leading contracts, negotiations, and relationships with vendors involved in projec ts.
  • Leading the creation of a database of creative talent (directors, illustrators, editors, etc.) to identify the right resources for the variety of brand projects.
  • Directing and managing external vendor relationships (freelance designers, swag producers, print shops, etc.) alongside the Creative Director.

Must-Have Qualifications
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
  • 7+ years of experience in production, project management, resource management and/or operations at a production company, creative agency or in-house creative department.
  • Innate attention to detail, is highly organized and has excellent time management skills, with the ability to juggle multiple work streams and meetings throughout the day.
  • A creative leader who can effectively get from kick-off to delivery of a variety of asset types and mediums.
  • Familiar with creative related tools/software of the trade (e.g. Adobe Creative Suite, Figma or Sketch, etc)
  • Able to establish and maintain relationships with cross-functional partners across the organization, as well as effectively represent the Brand Marketing team.

Nice-to-Have Qualifications
  • Familiar with writing or reviewing creative briefs.
  • Familiar with video production and post-production processes as well as the ability to properly scope such projects.

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines*. When it is safe to gather, we will begin to host in-person events on a regular basis. Remote employees will be expected to travel occasionally for these events to a Thumbtack library or offsite team-building location. In cities with 5+ employees, we are establishing local communities, where employees can gather for local events. Additionally, employees in the San Francisco, Salt Lake City, Toronto and Manila areas will have opt-in access to communal workspace at one of our Thumbtack libraries. We always prioritize the health and safety of our employees. Currently, participation in these events and Thumbtack library use are optional. Both require employees to be fully vaccinated.
#LI-Remote
Benefits & Perks
  • Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
  • 20+ company-wide holidays including two week-long shutdowns
  • Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
  • Stipends for remote work support, home office set-up and internet
  • Subscriptions and Employee Assistance Program for mental health and well-being
  • Cell Phone Reimbursement, Thumbtack services (North America only)

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at https://www.thumbtack.com/privacy/ .
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact [email protected] .
*Currently, Thumbtackers can live anywhere in Ontario or British Columbia, Canada or the Philippines or in any of the following US states: AZ, CA, CO, CT, FL, GA, HI, ID, IL, IN, KS, KY, MD, MA, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, Washington DC. Our long term vision is to hire across all of the United States and Canada, but this expansion will take a few years.
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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

What are Thumbtack Perks + Benefits

Thumbtack Benefits Overview

We work hard, but we’re not all business. We take employee well-being very seriously. Because people do their best work when they’re rested and engaged, and we believe that everyone should love where they work.

Be part of a dynamic culture built on integrity, inclusion, and authenticity, where our leaders listen to feedback and take action. With more than 20 company-wide holidays (including week-long company shutdowns twice a year), flexible PTO, equal parental leave, and a virtual-first working model, we treat you like our greatest asset—because you are.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
HRA Infertility & Gender Dysphoria & Adoption Assistance: $10,000 per year, ($30,000 lifetime max) for covered infertility treatments, gender dysphoria services, and any expenses for finalized
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of Thumbtack

What kinds of technical challenges do you and your team face?

The Pro Expansion team is a part of the Growth org at Thumbtack, which means we're constantly building and experimenting with new features to help make the pro experience more engaging. We're currently focused on rethinking the way pros bid for leads on Thumbtack, a change that will impact all pros across the nation. It's an exciting time to join.

Michelle

Engineering Manager

How does the company support your career growth?

In contrast to other companies where it may take months before you are given agency in code/projects, within my first few months at Thumbtack I'd run experiments in production, was given the opportunity to scope out larger projects, contributed to the codebase, and even was able to volunteer for social activities.

Adam

Hollock

How do your team's ideas influence the company's direction?

Our Platform team is building technology that speeds up the innovation and creation of products at Thumbtack. As we continue to identify opportunities to connect consumers and service professionals across hundreds of categories, we need new capabilities. We're also working to streamline the discovery and engagement process.

Shelton

Vice President, Engineering

What projects are you most excited about?

We are working on a variety of things like instant booking, in-app payments, homecare recommendations, improved machine learning models for our search and ranking, a brand new frontend framework built on Next.js, and much more. I am particularly excited about building out payments on the platform.

Neha

Senior Director, Engineering

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