Digital Services Georgia (DSGa), an office within the Georgia Technology Authority, is hiring for the position of content strategist to ensure Georgia's websites follow best content practices by hosting on the state's enterprise digital platform.

The Lead Digital Content Strategist will lead engagements with other state agencies, gathering user and organizational insights to develop and execute service-forward strategic content plans.

Responsibilities include:

Close collaboration with project managers and the UX team on content and information architecture projects with state agencies.

Developing content strategy based on website analytics and public-sector best practices.

Managing content on Georgia.gov, the state's flagship website, and the Digital Services Georgia website and related social media accounts. This includes research and reporting, plain-language writing and editing content, blogging and building presentations.

Establish or update content portions of Georgia's Digital Standards and Guidelines.

Assist the DSGa team's overall mission by leading training classes and addressing support tickets submitted by clients of GovHub, Georgia's Drupal-based content management system.

Tools Used

-Jira

-Slack

-Siteimprove

-MS Outlook

-Google Drive

-Drupal CMS

Required Skills / Experience

4+ years' experience working in web content development, preferably with a journalism, consulting, or digital agency background.

Bachelor's degree preferred.

Other Qualifications

Self-starter, able to work with minimal supervision.

Creative idea generator and problem solver with a heart for public service.

Advanced ability to understand new technologies, specifically in the realm of web development.

Excellent written, verbal communication skills working with both internal and client teams at all levels.

Excellent time management skills; able to work on a schedule and under pressure.

Excellent analytical skills and attention to detail.

Enthusiastic attitude to learn different skills and help wherever is needed.

Ability to multi-task and work on different tasks each day.

Requirements

Skill

Required / Desired

Amount

of Experience

Experience working in web content development, preferably with a journalism, consulting or digital agency background.

Required
2
Years

Plain language writing

Required
2
Years

Information architecture

Required
2
Years

Bachelor's degree

Required