We're Aspire, a ServiceTitan company
We're Aspire, the leading SaaS provider for commercial landscaping, snow and ice removal, and janitorial businesses. Recently acquired by ServiceTitan, the world's leading provider of software for the trades, our cloud-based business management system enables contractors to grow their business, streamline operations, provide insights, and ultimately impress their customers. When you join our team, you'll be a part of one of the fastest-growing companies in St. Louis, with an award-winning culture that's been celebrated by the St. Louis Business Journal and Inc. Magazine. Trusted by over 76,000 users in nearly 2,300 locations, our software helps clients manage upwards of $5.3B in revenue. Our new partnership with ServiceTitan will enable us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture right here in the heart of St. Louis
Ready to make your career move?
Reporting to the Senior Manager, Customer Support, the E-Learning Content Creator will be tasked with building cutting edge content & training customers in a growing company & industry? The ideal candidate for this role will work as a member of the Technical Product Training Team to design and develop technical product training content that can be delivered to customers, partners and employees. Key duties will involve development of engaging graphic-based training tutorials, videos & e-Learning courses, and other instructional content for ServiceTitan's training & certification program. E-Learning Graphics Designers serve as Product Experts and provide valuable input by helping Training Specialists to customize and deliver industry-relevant training & certification programs.
What you'll do:

• Become an expert in our software & green industry so that training courses are highly "industry-relevant"
• Create and maintain visually outstanding video tutorials & e-Learning modules to instruct and certify our users on key workflows
• Work with Training Specialists to customize instructor-led training courses when needed
• Design, create and maintain engaging 1-on-1 and webinar training content, facilitator guides, and supporting handouts
• Assist with special projects as assigned at the discretion of team leadership

What you'll bring:

• 1-2 years of experience in developing visually outstanding video tutorials and e-learning courses using instructional design and development methodologies
• 1 years of experience creating and designing courses (instructional design)
• Experience with Google and Office Suite, Camtasia, preferred experience with authoring tools, Confluence
• Experience with graphic design including Powerpoint or Canva
• Experience with learning management systems and E-Learning rapid development tools (e.g. Articulate Storyline)
• Excellent planning, organization, and communication skills to handle juggling multiple projects simultaneously in a fast-paced environment
• Eagerness to grow by learning new visual styles, instructional methodologies, and technologies
• Expertise with training development tools, including Adobe Creative Cloud (After Effects, Premiere, Illustrator, Photoshop) as well as Camtasia, and Adobe Captivate
• Excellent planning, organization, and communication skills to handle juggling multiple projects simultaneously in a fast-paced environment
• Eagerness to grow by learning new visual styles, instructional methodologies, and technologies

Where You'll Work:
Our headquarters is located in Chesterfield in St. Louis County; however, some local positions will be remote until the time is right to return to the office while other roles are more office-based. Fully remote employees will stay remote.
Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.