Pax8 is the leading value-added cloud-based SaaS distributor, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favorite place to buy cloud products. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best.
We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.
No matter who you are, Pax8 is a place you can call home. We know there's no such thing as a "perfect" candidate, so we don't look for the right " fit " - instead, we look for the add.We encourage you to apply for a role at Pax8 even if you don't meet 100% of the bullet points.Webelieve in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.
We are only as great as our people. And we have great people all over the world. No matter where you live and work, you're a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.
The Content Operations Manager oversees the process and day to day workflow for content management/experience and localization efforts. They apply content management and analytic expertise to maximize content findability, relevance, accuracy, and usage for Pax8's internal and external audiences. The Manager is part technologist, part content expert, and part cross-functional collaborator. They will help define and implement cross functional planning and process creation for localization efforts. The Manager builds a framework that meets today's needs for content accessibility and localization, while serving tomorrow's needs for content repurposing, optimization, and redistribution to support Pax8's global expansion and growth.
They work directly with Enterprise Content Management (ECM) systems, Digital Asset Management (DAM) systems, and teams to establish integration points in support of Pax8's content distribution and maintain a localization governance model.
Essential Responsibilities:

• Defines, implements, and communicates processes for global digital asset storage, tagging, version control, distribution, measurement, and archiving
• Defines and deploys content localization processes that support business goals, customer experience, and internal and external stakeholder requirements
• Manages content system operations and optimizes user experience and content discoverability, innovating on established features and structure to meet evolving organizational needs
• Manages translation vendor and language service providers, optimizing technology usage and advising on innovations and investments
• Identifies areas of opportunity and provides ongoing recommendations to improve global, regional, and country-level processes, content usage, and measurement
• Collaborates with digital, web, and IT teams to improve internal automated workflows and technology integrations that support localization and content governance best practices (e.g., translation management systems, terminology management, web content management (WCM) systems, digital asset management systems, machine translation)

Ideal Skills, Experience, and Competencies:

• At least 5 (five) years of proven content operations, content management, or project management experience
• Subject matter expertise in Digital Asset Management (DAM) systems, content lifecycle management, and localization processes a plus
• Exceptional planning and operational skills
• Collaboration across departments displaying consensus-building skills
• Talent for presenting plans and results to cross-functional and global team members
• Ability to use content measurement tools to extract actionable data and conduct analysis
• Exceptional communicator with keen listening skills
• Drives process rigor and scale and expands processes to address strategic complexities
• Flexible and able to shift strategies and tactics when required
• Stays up-to-speed on relevant industry trends and innovations in content operations and content marketing

Required Education & Certifications:

• B.A./B.S. in related field or equivalent work experience

Compensation:

• Qualified candidates can expect a salary beginning at $105,000 or more depending on experience

#LI-Remote #LI-MP1
*Note: Compensation is benchmarked on local Denver Metro area market rates. Qualified candidates in other locations can expect a salary package that may be adjusted based off applicable cost of wages in their respective location.
At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

• Non-Commissioned Bonus Plans or Variable Commission
• 401(k) plan with employer match
• Medical, Dental & Vision Insurance
• Employee Assistance Program
• Employer Paid Short & Long Term Disability, Life and AD&D Insurance
• Flexible, Open Vacation
• Paid Sick Time Off
• Extended Leave for Life events
• RTD Eco Pass (For local Colorado Employees)
• Career Development Programs
• Stock Option Eligibility
• Employee-led Resource Groups

Pax8 is an EEOC Employer.