Content Evaluation Coordinator
We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.
Location: Dallas
Our Dallas office is centrally located within the Metroplex, making it convenient and easily accessible for our team members from across the Dallas-Fort Worth Area.
About the Team
Content & Acquisitions is where it all begins, bringing anime from Japanese creators to the world. As we license and co-produce new titles for Crunchyroll distribution, our team is intimately engaged with the greater industry, fostering bonds with anime creators and IP holders to build trust and grow the larger global ecosystem for anime. Within the Content team, the Evaluation team are the content experts, responsible for tracking content performance, staying on top of recent trends, and predicting tomorrow’s Next Big Thing based on observations today. We provide guidance to the greater Content team, as well as the rest of the company, on the value (both monetary and strategic) of potential content and projects.
About You
To perform the job optimally, an individual should demonstrate the following proficiencies:
- Data organization skills – strong skills in organizing data and crafting tables, charts and reports, with a good sense of how to effectively optimize communication to partners
- Presentation skills - ability to both create and present information in a succinct and effective way to communicate the most important information to partners
- Organization – strong ability to keep on top of and stay organized with multiple ongoing and overlapping projects, and high attention to deadlines, requirements and deliverables
- Detail Oriented - sharp attention to details when reviewing
- Communication – clear, professional written and verbal communication with both internal and external partners
- Data – quantitative skills in interpreting, organization, and presenting internal or external research data
- Problem Solving - identifies and resolves problems in a timely manner; gathers and analyzes information thoughtfully; develops alternative solutions; works well in group problem solving situations.
- High Initiative – personal drive to identify and offer solutions to problems without prompting
Key Qualifications:
- Anime interest, familiarity, and affinity required
- Bachelor’s degree preferred
- Japanese language knowledge preferred
- Minimum 2 years of work experience preferred
- Microsoft Office and Google Workspace skills – spreadsheet, presentation, and word processor fluency, including advanced formatting and formula skills
- Previous experience in marketing, media, or entertainment is preferred
A day in the life of our Content Evaluation Coordinator:
This role performs tasks to assist the Evaluation team within Content with organization support, content research, and cross-department communication in order to keep our processes running smoothly, efficiently, and quickly.
- Create, enter, organize, and maintain records on past and upcoming titles, as well as on our content evaluation/acquisitions processes, in Excel, Google Workspace and other industry software. For some data repositories or systems, this role will be the primary overseer.
- Conduct title research to support Content Analysts on evaluations, including researching title performance and gathering both quantitative and qualitative fan feedback, through a variety of first- and third-party sources.
- Create reports based on provided and gathered data, with both written summaries as well as clear and visually impactful charts, tables, etc.
- Create succinct but effective presentations, and occasionally verbally present reports and findings to internal partners, including at the executive level.
- Facilitate and amplify internal communication across departments, with good and consistent follow-up to gather the information we need.
- Cultivate relationships with other teams in order to solicit information for our team as well as to provide vital information to the rest of the company.
- Read and interpret or summarize Japanese documents and communications, from internal or external partners
Benefits:
- Competitive compensation
- 3 weeks of accrued Paid Time Off
- Medical, dental, vision, STD, LTD, and life insurance
- Health care and dependent care FSA
- 401(k) plan with employer match
- Employer paid commuter benefit
- Support program for new parents
- Fun, passionate and skilled co-workers
- Pet friendly - pet insurance
Questions about Crunchyroll's hiring process? Please check out our FAQ
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About Crunchyroll
Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.
Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast.
The Crunchyroll app is available on over 15 platforms, including all gaming consoles.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Our Company Values
You’ll see these in action if we’re lucky enough to have you:
- Courage - When we overcome fear, we enable our best selves.
- Curiosity - We are curious, which is the gateway to empathy, inclusion, and understanding.
- Service - We serve our community with humility, enabling joy and belonging for others.
- Kaizen - We have a growth mindset committed to constant forward progress.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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