At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Miami, FL

Card Writer at Chewy (Miami, FL)

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Our Opportunity:

Do you love Chewy and hearing about the many things we do to “WOW” our customers?  Have you ever thought to yourself how amazing it would be to work for an organization who does those things?  If you answered yes, then this might be the purr-fect opportunity for you!

Our Card Writers are responsible for creating and reviewing all written card campaigns. This role will “WOW” our pet-parent customers by delivering stellar attention to detail, exuding a passion for quality control, and a commitment to an incredible customer experience.

Here at Chewy, we measure success by the happiness of the pets and people we serve—a focus that has grown into our competitive advantage.  In this role, you’ll be part of a positive, energetic, dedicated team of Chewtopians who take pride in putting our customers first.  If you hold an unwavering curiosity, harbor a call for action mindset, and possess a deep drive to deliver value, then we would love for you to apply!

Whether you’re a morning bird or a night owl, we have immediate openings available on both day and night shift, working onsite at our Hollywood, FL location.

  • Favorable work schedule offering four 10-hour shifts:
    • 6:00am-4:30pm
    • 4:30pm-3:00am
  • Starting wage is $12.50 an hour with endless growth opportunities.
  • Full company benefits that begin on the 1st of the month after you start.

 What You’ll Do:

  • Operating standard office equipment such as printers, laptops/computers, and scanners
  • Reading and transcribing cards and envelopes
  • Reviewing, editing, stuffing, sealing, and stamping cards and envelopes (i.e., Birthday, Holiday, etc.)  to ensure accuracy and timely delivery
  • Counting and placing mailing trays into sleeves prior to shipment to customers
  • Tracking, checking, and ensuring quality on all written cards.
  • Stocking, pulling, and recording inventory as needed.
  • Entering data into Excel spreadsheets
  • Recording and correcting customer cards with incorrect/missing information and/or damages
  • Breaking down boxes and other materials
  • Ensuring customer information is accounted for and disposed of properly.

 What You’ll Need:

  • Strong attention to detail
  • Ability to multitask.
  • Must be able to perform and comprehend basic arithmetic.
  • Experience in Microsoft Office with working knowledge of Excel
  • Excellent written and verbal communication skills in the English language.
  • Strong interpersonal skills to interact with others.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

If you have a question regarding your application, please contact [email protected].

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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