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Chewy
We're on a quest to help people connect through pets.
Miami, FL

Associate Director, Production at Chewy (Miami, FL)

| Miami, FL
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Our Opportunity:

Chewy is seeking an Associate Director, Production to join our in-house creative team and work side-by-side with passionate pet lovers. The ideal candidate would direct our video/photo and production operations teams in Plantation, Florida. This position will monitor all projects and processes across the teams of producers and coordinators. You will drive process improvement, find efficiencies, create organization, and transform teams into well-oiled machines.


What You'll Do:

  • Own the creative studio production process for video/photo in our Plantation FL Studio
  • Oversee the production teams as they execute on budgets, daily productions, and project schedules
  • Coach, mentor, and set department-level and individual goals for production staff that support broader creative services and marketing goals and initiatives
  • Set strategic goals for operational efficiency and revise policies in line with company directives
  • Collaborate with other Studio leaders to assess cross-functional capability, project scale, and crews to assign based on scope, talent and budget considerations
  • Efficiently deliver high-end content and develop new content with internal studio teams and external resources while maintaining brand standards
  • Define studio production operational KPIs, measure execution and impact, and suggest future improvements
  • Inspect, refine and optimize the production forecasting and budgeting process, and grow the production staff's comfort level with metrics and data
  • Review every project submitted to Studio Production and oversee the entire production timeline: ideation, feasibility, preproduction, execution, and postproduction
  • Provide clear and concise direction, monitor and push for timely approval processes and on-time delivery
  • Analyze and manage shared resources, workspaces, project setups, freelance resources, talent contracts, and deliverables and solve for efficiency by removing bottlenecks and gaps
  • Stay current with marcom video/photo technologies needed to execute content at a high level

What You'll Need:

As the Associate Director, Production, you will be "the glue" making sure all facets of the production team and process are running smoothly and efficiently. Your primary responsibility is to help lead, organize, and focus synergistic workflows and output.

You’ll need a natural ability to create strong and effective internal partnerships amongst cross functional teams and be able to thrive in a dynamic, deadline-driven environment. You will need to have the instinctual ability to see challenges before they arise, troubleshoot and pivot as needed. 

  • Minimum 10 years of collective video/photo production experience in a media environment, with E-Commerce/Retail experience a plus!
  • 5+ years of experience managing people and leading production teams and projects of various sizes and scopes
  • Must be process-driven and able to pivot based on project requirements and changes in scope
  • An understanding of production quality, a creative thinker who sees value in high-level execution of projects
  • Strong understanding of all aspects of production, from concept to art direction to storytelling to lighting to editing
  • Comfortable creating metrics and KPIs, dealing with data and budgets, and clearly presenting information to stakeholders
  • Ability to adhere to our Chewy style guide standards
  • Strong analytical and problem-solving skills
  • Strong attention to detail, organization and time management skills
  • Ability to prioritize multiple tasks and projects in a fast-paced environment
  • Has experience in managing creative and diverse photo/video studio teams
  • Must be an experienced people leader, mentor, and be invested in the growth and development of direct and dotted line reports

 

About Chewy Studios

We are the ultimate one-stop shop for creative at chewy.com. We concept, design, and create original brands and packaging and online assets. We concept social campaigns, banners and lead the design for all internal and external marketing efforts. We also shoot and style all of our own photography, video and television commercials. If you saw it out in the wild and it had the Chewy logo on it, Chewy Studios was there – from start to finish. With positions ranging from entry-level script writing and production graphic design work to senior creative conception, producing and photography, Chewy Studios does it all, in-house, with pride from 3 locations in Boston MA, Dallas TX, and the mothership in Plantation  FL. If you love pets and crave working in an ultra-creative environment, give us a shout. We're always interested in meeting new people – and their pets.

If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected]


If you have a question regarding your application, please contact [email protected]


Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.


To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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Technology we use

  • Engineering
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    • PHPLanguages
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.

Greg

Senior Technical Recruiter

What projects are you most excited about?

I'd say our new onboarding program, which educates and immerses Chewy’s new hires in our business, mission, and Operating Principles. I hope new Chewtopians walk away from our revamped onboarding experience with a deeper understanding of what makes Chewy special and that it helps them build connections with their fellow new team members.

Victoria

Senior Talent Manager

What are some things you learned at the company?

Creating a work environment that is accessible to everyone attracts a diverse talent pool and unlocks talents and skills that might not be available otherwise.

Mark

Sr. Accessibility Program Manager

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What’s the vibe like in the office?

My favorite Operating Principle here at Chewy is “Debate Openly, Commit Fully.” It makes me comfortable having passionate disagreements with my coworkers about a project when appropriate, knowing that we can have a (zoom) beer later that day and feel OK about it. Every company strives for that culture, and it's a part of our DNA at Chewy.

Zack

Senior Product Manager

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