Atlassian
Atlassian provides tools to help every team unleash their full potential.

Content Marketer - Atlassian Customer Training

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Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.



Job description


Atlassian University offers product training and certification programs for Jira, Confluence, and more Atlassian tools. We are growing our product, brand, and partner marketing capabilities to include an experienced content marketer. We are seeking candidates with 5+ years of content marketing experience to help write and create learning content that will drive enrollment in our full catalog. This unique role will help Atlassian customers to bridge the gap between their day-to-day work and our product education offerings. We are eager to add a driven team member who can build this subject area from zero to valuable in a short period of time!


More about you


As a digital-first marketer, you love seeing the fruits of your labor through increased customer engagement and conversion. You are an outstanding writer by training and trade, and can team up well with visual storytellers to make compelling content. You are able to find the signal in the noise of opposing customer, business, and industry jargon. You get excited by SEO insights, writing content that can teach audiences, and scaling content programs that customers love. And ultimately, you have a love of learning, technology, and teams.

In this role, you’ll get to:

  • outline and champion a content marketing strategy for University
  • develop new content marketing assets (videos, blogs, one-pagers, etc.), in partnership with the Learning Experience team, which both teach and drive enrollment via Atlassian University, Atlassian Community, social, email, and other content marketing channels
  • scale content with an iterative and innovation-focused process
  • be responsible for the SEO channel as a source of new inspiration, competitive analysis, and validation for content marketing efforts
  • engage with subject matter experts across Atlassian to validate the learning moments in the marketing
  • create and maintain content marketing landing pages, optimizing for performance
  • contribute to our team’s overall involvement with product and event marketing

On your first day, we’ll expect you to have experience:

  • using SEO tools to find insights and develop content threads
  • writing both small/medium-sized business and enterprise technology customer-facing content including blog posts, how-to pages, whitepapers, and landing pages
  • working within a SaaS customer sales and marketing organization
  • using CRM and marketing reporting platforms (HubSpot, Salesforce, Mailchimp, etc.)

Are you a perfect fit? You might be if you:

  • Have written tons of content around technology and work management topics such as: agile, ITSM, DevOps, and/or Agile at Scale (or can demonstrate how you’ve quickly learned similar topic areas) 
  • Already enjoy learning on Coursera, LinkedIn Learning, Skillshare, or other platforms 
  • Have a GIF ready for any occasion

More about our team


Atlassian is growing rapidly year over year, and Atlassian University is scaling to help more of our customers learn our products faster. We are a small-but-mighty team of seasoned professionals with diverse skills and work backgrounds. Our distributed team is open, encouraging, and committed to providing outstanding learning experiences to our customers. We live our values, and value what we build for customers.


More about our benefits


Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.


More about Atlassian


Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.


Additional Information


We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.


All your information will be kept confidential according to EEO guidelines.


If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.


Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

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What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings range from health coverage to paid volunteer days to fitness classes.

No matter where you're working from, we want to ensure you're set up for success. To support, we provide tools and generous financial support to complete an ideal workspace that suits your needs.

We're a global company and some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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