About Agero
Agero works with the most well-known automotive and insurance brands to transform the entire driving and vehicle ownership experience with next generation services and technology: from roadside assistance to accident management, connected vehicle to consumer affairs, and more.
What does this mean? No collections, no telemarketing, no sales and no cold-calling. Our award-winning associates instead play a vital role in providing our clients’ customers with help, a calming presence and reassurance during high-stress situations. At Agero, you’ll enjoy work that is never the same and as individualized as every single service event.
It’s not just a job, it’s a mission to make driving safer, smarter and more enjoyable for everyone.
What is this opportunity about??
Make a difference in someone's life today! Be part of a dynamic and growing team that uses innovative technology to provide world-class customer service to drivers in the breakdown lane and beyond.
As one of our superheroes, you will answer inbound calls from stranded motorists and dispatch roadside assistance, coming to the rescue and securing services including towing, lockout, tire changes, fuel delivery, electric vehicle charging, and more.
The Basics: We are Customer Service Oriented - No collections or sales required.
- Location – We currently have openings in Clarksville, TN, Blountville, TN, and Tucson, AZ as well as work from home opportunities in New Mexico and Texas.
- Education, Experience & Skills -- HS Diploma/GED or equivalent work experience / over 18 years of age / 6 months of Customer Service/ ability to type 25wpm and comfortable with desktop computer system.
- The Hours -- Full Time 40 hours a week and PT hours available.
- Schedule -- Must be available to work various shifts/ AM, PM and mid shifts available.
- Benefits --
- Benefits (Medical, Dental, Vision, etc.) Eligible 1st of the month after 60 days of employment.
- Paid Time Off (PTO) - Accrue 1st day of hire/up to 2 weeks 1st year
- 401k- Currently matches a portion of contribution upon completion of a year of service.
- Tuition Assistance Program -- Available after completion of 6 months of continuous service.
- Holidays -- Eligible after 90 days of employment.
- Referral Award Program.
- Free Membership in Cross Country Motor Club.
- Discounts on VIP Automobile Purchase Program, Computer Purchase Program, Movies, Car rentals, Attractions, Hotels, Cruises, Airlines, etc.
- Training is Paid.