Company Description
Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.
Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.
Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.
Job Description
- Taking ownership of customer issues reported and seeing problems through to resolution;
- Maintain good level of customer satisfaction, identify all customer issues and recommend appropriate resolution;
- Providing 2nd-level support by: researching, diagnosing, troubleshooting, identifying solutions, carrying out configurations, performing upgrades and carrying out migrations;
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
Qualifications
- Experience as a system engineer with Microsoft technology such as Windows Server, Hyper-V, Active Directory, System Center, SQL Server and Storage Spaces;
- Good knowledge of Azure infrastructure as a service platform inside-out and a good up-to-date grasp of the individual Azure components;
- Know how to integrate the Azure components in a hybrid context, even in complex scenarios like disaster recovery, high availability, backup and migrations;
- Nice to have:
- Microsoft certifications
- Knowledge of other Cloud platforms such as Amazon or Google
- Knowledge of the Docker ecosystem
- Fluent in (technical) English.
Additional Information
We offer:
- A flexible and stimulating environment with challenging missions and projects;
- Attractive salary package;
- The chance to work together with a team of specialists and a network of partners;
- Several career opportunities in line with your expertise and interests.
Top Skills
What We Do
Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.
Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.
Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.
Top Employer Europe 2024
