Consultant, HR Operating Office

Reposted 3 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Mid level
AdTech • Marketing Tech
The Role
The Consultant in the HR Operating Office will manage HR transformation initiatives, oversee change requests, capture business needs, and ensure successful implementation and stakeholder training while leveraging Workday expertise.
Summary Generated by Built In

Job Description:

Dentsu is a global leader in integrated growth and transformation, driving sustainable solutions and innovation for some of the world's most influential brands. Founded in 1901, dentsu operates in approximately 120 countries with a team of approximately 68,000 employees, and boasts a network of world-class brands, including Carat, Dentsu Creative, dentsu X, iProspect, Merkle, and more. These brands, each with deep expertise in media, creativity, and digital, collaborate to deliver integrated growth solutions that create lasting, meaningful impact.
As we look toward the future, dentsu is focused on Innovating to impact—fostering collaboration, creativity, and cutting-edge technology to drive real, transformative change.

What your typical day will look like:

As a Consultant, HR Operating Office within our APAC HR Effectiveness team, you will support the delivery of HR transformation and continuous improvement initiatives across markets. You will work closely with regional stakeholders, the Workday Specialist team, and Change & Adoption partners to ensure changes are effectively implemented and aligned with both global standards and local requirements.

You will be hands-on in managing change requests, gathering business requirements, and coordinating with cross-functional teams to translate needs into functional solutions. You will also support stakeholder engagement, training, and documentation to ensure smooth rollout and adoption across markets.

Core responsibilities include:

  • Manage end-to-end delivery of change requests and defect resolution across APAC markets, ensuring timely and high-quality implementation.
  • Capture business requirements and collaborate with cross-functional teams to design and deliver effective functional solutions.
  • Partner with Change & Adoption teams and key stakeholders to support training, communication, and successful rollout of initiatives.
  • Maintain accurate documentation (e.g., requirements, design, technical landscape) and ensure alignment with governance standards.
  • Monitor Workday releases, track data metrics, and drive continuous improvements across HR systems and processes.

A bit about you:

  • Proven working experience in Workday is a must.
  • Hands-on expertise in Workday modules such as Human Capital Management including Security, Absence, Time Tracking, Compensation Management, Benefits Management, and/or Payroll integration etc.
  • Strong understanding of HR processes and how they translate into system and operational workflows.
  • Strong stakeholder management skills, with the ability to collaborate effectively across markets and functions.
  • Detail-oriented and analytical, with the ability to manage multiple priorities and drive continuous improvement initiatives.

What’s in it for you:

  • Flexible hybrid working arrangement.
  • The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change
  • 3 whole company Wellness days off per year for you to switch off and take your day, your way
  • Career Development and Learning & Development opportunities, including access to our global online dentsu University

Be part of a global network that truly invests in recognising performance with via our Never Before Awards, and social impact, including having a clearly mapped path to becoming net zero.

Dentsu Values

Will live the dentsu 8 Ways at all times: We Dream Loud, We Inspire Change, We Team Without Limits, We All Lead, We Make It Real, We Climb High, We Choose Excitement, We Are A Force For Good.

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about.

So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

Keeping connected

Please visit our website to find out more and connect with us on social.

www.dentsu.com

*Please include an updated CV in your application.

**We regret that only short-listed candidates will be notified.

Location:

Kuala Lumpur

Brand:

Dentsu Apac

Time Type:

Full time

Contract Type:

Permanent

Skills Required

  • Proven working experience in Workday
  • Hands-on expertise in Workday modules including Security, Absence, Time Tracking, Compensation Management, Benefits Management, Payroll integration
  • Strong understanding of HR processes
  • Strong stakeholder management skills
  • Detail-oriented and analytical

dentsu Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dentsu and has not been reviewed or approved by dentsu.

  • Parental & Family Support Paid parental leave at full pay and caregiver supports (including backup care) are emphasized as standout elements. Feedback suggests family-oriented benefits are a strong part of the package.
  • Leave & Time Off Breadth Flexible or unlimited PTO, extensive paid holidays, and a year-end office closure are established components. Feedback suggests time-off policies are generous and add meaningful flexibility.
  • Retirement Support A large, established 401(k) plan with employer matching is clearly documented. Feedback suggests retirement benefits feel competitive and straightforward.

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The Company
15,492 Employees

What We Do

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next

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