Compliance Consultant

The Compliance Consultant will lead efforts in monitoring and implementing regulatory changes for US Insurance. They will collaborate with business units to ensure compliance and manage key oversight and reporting initiatives, all while advancing their career in a supportive and inclusive environment.

Position Responsibilities:

Regulatory Change Monitoring, Oversight, and Implementation Program: 

• Identify and interpret regulatory changes impacting US Insurance, assessing their business implications.

• Communicate regulatory changes to Business Unit Compliance Officers and evaluate their risk assessments.

• Develop and manage workback schedules to implement process changes, ensuring compliance and stakeholder engagement.

• Validate and oversee the implementation of business unit and segment-wide regulatory changes, adhering to timelines.

• Serve as a liaison with the Global Regulatory Change Management Center of Excellence to align US Insurance Compliance with global standards.

Compliance Oversight, Shared Services:   

• Develop a Compliance Oversight Program for regulatory compliance within shared services supporting US Insurance.

• Validate the inventory of shared service regulatory requirements and processes for stakeholder impact assessments and control identification.

• Implement methods to objectively assess and challenge shared service areas to ensure compliance with regulatory requirements.

Board Reporting Oversight: 

• Manage and enhance the Board Reporting Program for the Life Insurance Business to ensure comprehensive oversight.

• Establish a continuous process for gathering compliance updates from stakeholders.

• Review and critically assess stakeholder updates to ensure accuracy and completeness.

• Prepare quarterly compliance reports for the US Insurance CCO, highlighting key issues for the Global Chief Compliance Officer and John Hancock Audit Committee.

• Proactively share timelines with compliance colleagues, organize internal review meetings to ensure timely and accurate submissions.

Key Skills: 

• Experience in regulatory compliance and change management. 

• Strong leadership and project management skills with a proven ability to develop and implement regulatory frameworks. 

• Excellent communication and relationship-building skills to interact effectively with stakeholders at all levels. 

• Excellent writing skills – a writing sample will be requested of all candidates selected for an interview

• Demonstrate advanced proficiency in Microsoft Word, Excel, and PowerPoint to create well-formatted documents, detailed spreadsheets, and engaging presentations.

• Utilize strong attention to detail and formatting skills to ensure consistency and professionalism across all documents and presentation materials.

Required Qualifications: 

• Experience in compliance roles within financial services. 

• Knowledge of US Insurance Laws and NAIC model regulations. 

• Law degree or paralegal certification would be considered an asset.

• Strong written, communication, organizational, and analytical skills. 

• Ability to work independently and as part of a team, managing multiple objectives. 

• Collaborative attitude and willingness to think strategically and with ambiguity. 

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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