Communications Consultant III

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

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Job Summary

BASIC FUNCTION
HCSC is looking for a dynamic individual to join its Pharmacy Communications team! This position is responsible for developing and executing a variety of communications to meet the needs of multiple audiences through interaction with clients and management at all levels of the organization, including leadership. This includes writing, editing, proofing and supervising the production of communications to be distributed to a variety of audiences. In this extremely fast-moving environment, all job expectations must be met on time with customer service orientation, a high degree of flexibility, a professional demeanor and the ability to deal with ambiguity and rapidly shifting deadlines with a sense of urgency. The role is hybrid/flex and requires in-office visibility three days per week, working from home the other two days – no exceptions.
NOTE: relocation will not be offered, sponsorship will not be provided either now or in the future ~

REQUIRED JOB QUALIFICATIONS:   

• Bachelor’s degree in Journalism, Public Relations or communications-related field AND 5 years of communications experience, including copy development or editing OR 9 direct years of communications experience.
• Strong ability to work under pressure and short timelines; ability to handle multiple projects with shifting deadlines simultaneously.
• Demonstrated ability to lead high-profile communications projects.
• Strong knowledge of Microsoft Office and Adobe Acrobat.
• Ability to interact with clients with confidence as well as adept and comfortable at influencing the decision-making process.
• Willingness to work  beyond core hours when necessary to meet client requirements.
• Demonstrated ability to write and edit an array of communications materials for internal and external audiences.
• Strong organizational, project management and consulting skills.
• Ability to handle highly sensitive, confidential information; adept at handling situations with  appropriateness and sensitivity to company culture/norms while influencing positive outcomes.
• Highly motivated self-starter.

PREFERRED JOB QUALIFICATIONS:

• Advanced degree in Journalism or Communications
• Comprehension of AP Style along with Smart Brevity style of writing.
• Direct client-facing contact supporting performance guarantees.
• Strong project management skills within the healthcare environment.
• Knowledge of the healthcare industry overall and pharmacy in particular.

~ KEY RESPONSIBILITIES ~

• Lead high-impact, company-wide communications projects, sometimes simultaneously.
• Proactively serve as a strategic consultant to business unit clients to plan, create and/or produce communications to support business objectives with a positive outcome.
• Understand client’s needs and objectives; create a realistic communications plan identifying the appropriate communication vehicles and messages. Able to work within budgetary guidelines.
• Research, write and edit compelling audience-targeted communications with editorial consistency and readability under deadline without sacrificing accuracy or attention to detail. Convert specialized and technical information into readable, jargon-free language. Proof and edit copy using AP Style and corporate brand guidelines.
• Ensure necessary client and legal approval are obtained and branding/logo/tagline requirements are met. Notify clients and/or appropriate management levels of impending issues.
• Use available data analytics tools to assess success of communications projects.
• Work closely with communications and PR teams – and sometimes vendors – to facilitate completion and distribution of accurate and timely communications projects. 
• Ability to independently work through problems and suggest/implement options or solutions. Resourcefulness in handling obstacles.
• Maintain accurate records, time tracking and project files for all communications and technical projects to meet Corporate, Blue Cross and Blue Shield Association and federal and state regulatory requirements. Provide cost center manager with estimates and invoice copies of all Communications and PR department expenditures.
• Establish and maintain strong working relationships with colleagues and clients, as well as with outside vendors to coordinate work efforts resulting in timely and quality communication projects

NOTE:  relocation will not be offered, sponsorship will not be provided either now or in the future ~
 

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$60,300.00 - $133,400.00

Exact compensation may vary based on skills, experience, and location.