Commercial Manager

Reposted 15 Days Ago
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Office, Machaze, Manica
Mid level
Healthtech • Pharmaceutical • Manufacturing
The Role
The Commercial Manager oversees the transition to a new buying platform for pharmacies, ensuring user support, supplier engagement, and competitive analysis to drive growth and optimize commercial outcomes.
Summary Generated by Built In

Role Overview  

The Commercial Manager will be responsible for the end-to-end management, commercial optimisation, and working closely with the sales team to support the growth of our retail pharmacy buying group. This includes delivering an excellent user experience and ensuring the proposition offered by Uniphar continuously reflects market-leading value.  Keeping up to speed with market information and the preparation of commercial proposals play a key part in this role.

Key Outcomes

Pharmacy & Supplier Engagement 

  • Build and maintain strong relationships with pharmacies, ensuring their buying needs are represented in the business development roadmap. 
  • Consolidate and act on feedback from pharmacies and suppliers to continuously improve the commercial proposition. 
  • Assist the wholesale sales team in the preparation of business proposals 

Commercial Insight & Negotiations

  • Apply strong commercial acumen to identify, evaluate, and highlight deals that deliver margin improvements for pharmacies. 
  • Benchmark supplier pricing and product ranges, providing live comparisons to demonstrate value to potential and existing customers. 
  • Support commercial negotiations with independent community pharmacists and groups.

Process Optimisation & Adoption 

  • Define and refine buying workflows tailored to pharmacy procurement behaviours. 
  • Drive adoption and compliance across the pharmacy network through training, support, and communications. 
  • Consolidate user feedback into actionable improvements for both commercial and technical aspects of the customer's interaction with Uniphar. 

Strategic Growth & Development 

  • Position LinkUp Gold as a key driver of wholesale expansion and customer loyalty. 
  • Lead the commercial roadmap, prioritising features, suppliers, and categories based on market dynamics and pharmacy demand. 
  • Monitor KPIs such as pharmacy adoption rates, supplier participation, savings delivered, competitive positioning, and wholesale contribution. 
  • Keep abreast of changing pharmaceutical and wholesale market offerings, ensuring the platform remains at the forefront of customer value. 

Key Skills & Experience 

  • Strong commercial acumen with a proven ability to deliver competitive outcomes. 
  • Demonstrated ability in negotiations and contract management. 
  • Experience in procurement analysis, including the delivery of live comparative insights for customers. 
  • Background in overseeing technology development, acting on user feedback, and foreseeing potential issues.
  • Knowledge of web layout and design, ensuring user-friendly buying journeys. 
  • Strong skills in feedback consolidation, translating stakeholder input into technical improvements. 
  • Experience in pharmacy, pharmaceutical wholesale, procurement, or healthcare retail strongly preferred. 

Desirable 

  • Hands-on experience with pharmacy procurement processes, pricing dynamics, and wholesale operations. 
  • Knowledge of Irish and EU pharmacy market trends. 
  • Familiarity with buying groups, e-procurement tools, or digital marketplaces. 

Key Attributes 

  • Commercially sharp, data-driven, and proactive in identifying market opportunities. 
  • Skilled negotiator with the ability to influence and win customer trust. 
  • Customer-focused, with the ability to demonstrate value clearly against competitors. 
  • Strategic thinker with strong delivery skills in fast-changing environments. 
  • Collaborative, adaptable, and motivated to drive wholesale growth. 

Uniphar Background

Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland.  Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar’s international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, Mainland Europe, MENA and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.

Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Uniphar Supply Chain & Retail, Uniphar Medtech and Uniphar Pharma

Please note that Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses.

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The Company
Dublin , Dublin
1,297 Employees

What We Do

Uniphar is a diversified healthcare services organisation with activities in Ireland, UK, Europe, the USA and APAC

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