- Maintain customer’s account on agency automation system, documenting conversations
- Information gathering, preparing applications, quoting, renewal marketing, handling of endorsements and accurate file documentation, etc.
- Interact and create relationships with producers, and carriers
- Process incoming mail and phone requests, responding promptly and appropriately
- High school diploma or equivalent certification
- Bachelor’s degree or equivalent experience, a plus
- Must be licensed
- Proficiency with Microsoft Office and AMS360 & Image Right
- Highly motivated, organized and able to work in a fast paced environment
- Experience with Windows-based computer applications
- Able to thrive in a fast paced environment and manage multiple tasks
- A strong attention to detail with a passion for providing quality customer service
- Company Paid Life Insurance, Long-Term and Short-Term Disability.
- Medical, Dental, Vision and FSA/HSA plans.
- 401(k) with company match.
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
- Generous PTO.
- An awesome team of professionals!
Top Skills
What We Do
Partners Together - Endless Possibilities
Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity and growth drive our actions to benefit every client.
Managing Risk
Your risk profile doesn’t matter – Hilb paints a very wide portrait. We have more than 30 industry specialties, which gives our clients and brokers a unique advantage. We form enduring partnerships to get the best results every time, and work with the top insurers to provide a huge range of high-quality choices, matched exactly to your needs.
About Hilb Group
Founded in 2009, Hilb Group is a Top 25 middle market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, and retirement services to business and individuals throughout the nation.
