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Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Job Description
Experience
- Must be local and able to work hybrid
- Cloud experience in Azure (required)
- Must have terraform experience
- Experience with AI tools
- 5 years of experience in a technical support position
- Experience managing cloud infrastructure in an enterprise environment
- Experience with scripting technologies such as Bash, Terraform, PowerShell, Ansible, Bicep or Azure Command Line Interface
- Experience with server virtualization technologies and their support technologies (e.g., Azure Stack HCI, VMware, Hyper-V, VRealize, SRM)
- Experience in an Information Technology Infrastructure Library (ITIL) services framework
Education
- Associate's degree in Management Information Systems, Information Systems, related field, or equivalent technical training and work experience
Preferred Qualifications
- Experience in other cloud environments a plus
- Experience with ServiceNOW and Configuration Management Database CMDB is preferred
- Experience with Splunk and Azure Log analytics workspaces preferred
- Experience leading lunch and learns, workshops or other educational initiatives to spread knowledge and best practices related to cloud technologies
- Microsoft AZ-900 certification
Certification Summary
- No professional certifications required
Knowledge, Skills and Abilities
- Demonstrated ability to write, debug, and maintain Infrastructure as code (IaC), PowerShell and Azure CLI scripts
- Understanding of Azure networking services, including Virtual Networks, Azure Gateways, Azure vWan, S2S VPN and Azure ExpressRoute
- Knowledge of source control management, preferably with Git, and familiarity with branching strategies
- Understanding of cloud security principles and hands-on experience with Azure security tools like Azure Security Center, Azure Key Vault, Purview and Azure Firewall
- Ability to analyze and optimize cloud costs, using Azure Cost Management, billing or third-party tools
- Knowledge of cost-effective designing solutions without compromising on performance and reliability
- Ability to set up alerts and automate responses to support operational events
- Strong knowledge of Active Directory, EntraID, and other Windows server services
- Strong knowledge of Linux and AIX distributions
- Strong troubleshooting and problem-solving skills
- Strong documentation skills
- Excellent communication and interpersonal skills
- Ability to work independently and in a team environment
Job Responsibilities
- Designs and administers cloud deployments, including configuration of servers, workstations, virtual hosts, terminal servers, access servers, and third-party applications.
- Researches and makes recommendations for new products based on current and projected goals.
- Verifies cloud deployments and datacenters are run in accordance with guidelines set by upper management.
- Develops standards and documentation of cloud deployments and configurations.
- Responds to trouble tickets and systems alerts based on defined service level agreements.
- Acts as subject matter expert for cloud operations and cloud planning.
- Monitors and remediates scheduled system maintenance jobs proactively.
- Maintains current operating system/security patches and upgrades systems.
- Builds/provisions virtual machine templates and provisioning scripts.
- Audits all infrastructure operations technology daily processes, addresses any gaps, and validates any remediation is successfully implemented.
- Follows industry best practices in designing, implementing, and supporting infrastructure operations systems/technologies.
- Follows, performs, and completes required change request processes and documentation.
- Plans cloud deployments and maintain documentation, including deployment scripts and cloud knowledgebase articles.
- Provides integrated systems planning, recommends new or different technologies to enhance current systems.
- Partners closely with other teams, program and project managers, infrastructure leaders, and application development teams to ensure a consistent approach to technology roadmap and information assets which process and store data.
- Works with developers and subject matter experts to establish technical standards for application design and technology, including web applications, mobile technology, cloud technology, and subscription services.
- Participates in P1 leadership escalation management when requested.
Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
Job Family
Skills Required
- 5 years of experience in a technical support position
- 1 year of experience managing cloud infrastructure in an enterprise environment
- 1 year of cloud experience in Azure, AWS, GCP, or other comparable cloud platform
- 1 year of experience with scripting technologies such as Bash, Terraform, PowerShell, Ansible, Bicep, or Azure CLI
- 1 year of experience with server virtualization technologies
- 1 year of experience in an ITIL services framework
Children's Healthcare Of Atlanta Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Children's Healthcare Of Atlanta and has not been reviewed or approved by Children's Healthcare Of Atlanta.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is paired with on‑site or near‑site primary care, a 24/7 nurse line, Teladoc, and counseling resources. Wellness services such as fitness centers, classes, and biometric screenings reinforce access to care and preventive support.
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Parental & Family Support — Near‑site child care, a child‑care credit, adoption and fertility assistance, and paid parental and other leaves indicate strong family‑oriented support. Everyday convenience perks like a free concierge service further ease caregiving and life logistics.
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Retirement Support — A dual‑plan setup with a 403(b) savings plan and a separate employer‑funded 401(a) growth plan signals meaningful long‑term financial support. Financial‑wellness resources are also highlighted.
Children's Healthcare Of Atlanta Insights
What We Do
For more than 100 years, Children’s Healthcare of Atlanta has depended on clinical and nonclinical employees to help make kids better today and healthier tomorrow. Consistently ranked as one of the leading pediatric healthcare systems in the country by U.S. News & World Report, Children’s is the only freestanding pediatric healthcare system in Georgia and one of the largest pediatric clinical care providers in the country. We’re also one of Atlanta’s leading employers and have been recognized as one of the nation’s top places to work. Our System includes: • 789 licensed beds • Three hospitals • Urgent Care Centers • Marcus Autism Center • Center for Advanced Pediatrics • Support Center for nonclinical staff • More than 14,000 employees, including more than 4,400 nurses and 2,300 physicians representing more than 60 pediatric specialties and programs Why Children’s? Here are some of the reasons new graduates and experienced clinicians alike choose Children’s. • We manage more than 1.1 million patient visits and 44,400 surgical procedures annually. • We are home to the only Level 1 and one of the only Level 2 pediatric trauma centers in Georgia. • We take a team approach to care. Our clinicians collaborate with social workers, chaplains, music therapists, therapy dogs and many others to help ensure kids receive comprehensive care.
