Clinical Program Manager, Clinical Site Partner

Reposted 13 Days Ago
Be an Early Applicant
São Paulo
In-Office
Senior level
Biotech
The Role
Partner with investigator sites, CROs, and study teams to support clinical trial execution (Phase I-IV). Drive site engagement, resolve operational barriers, support feasibility and initiation, monitor site performance, and contribute local insights to meet enrollment and quality milestones.
Summary Generated by Built In

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
 

POSITION OVERVIEW:Clinical Operations is responsible for the worldwide execution of Phase I–IV clinical trials across all therapeutic areas, ensuring adherence to SOPs, regulatory guidelines, and delivery of high-quality clinical data. The Clinical Site Partner (CSP) position focuses on strong operational site support, relationship management, and proactive issue resolution while contributing selectively to strategic site-level insights. You will support clinical trial execution by partnering closely with investigator sites, CROs, and internal study teams—ensuring efficient delivery of enrollment milestones, high-quality site performance, and timely resolution of operational barriers. Additional local responsibilities may be assigned based on Brazil-specific operational needs.EXAMPLE RESPONSIBILITIES:Site Engagement & Relationship Management• Establish and maintain strong professional relationships with assigned investigator sites. • Utilize therapeutic and protocol knowledge to support scientific and operational dialogue with site personnel.• Provide ongoing study-related communication and serve as a consistent point of contact for operational support. Operational Execution & Trial Support• Support feasibility processes, site identification, and site recommendations.• Participate in or support site initiation visits as required.• Collaborate with CRO CRAs and study team members to identify enrollment barriers and develop mitigation solutions.• Support achievement of key operational milestones such as FPFV, enrollment targets, and database lock. Issue Resolution & Site-Facing Problem Solving• Act as a local point of escalation for investigator sites.• Demonstrate strong problem-solving skills in resolving operational challenges including: o payment delays o contract negotiation coordination o drug shipment and logistics issues o other site-facing operational barriers• Partner with internal functions and CROs to identify root causes and implement corrective strategies. Job Description – Clinical Program Manager, Clinical Site Partner, Clinical Operations 2 0 2 6 P a g e 2 | 2 Oversight & Performance Monitoring• Participate in Oversight Monitoring Visits with CRO representatives to assess site quality and performance.• Contribute to development and execution of site risk plans. • Utilize site performance metrics and insights to inform country-level decision-making and identify opportunities for improvement. Cross-Functional Collaboration• Work collaboratively with Clinical Operations, Clinical Development, and Medical Affairs to ensure unified messaging to investigator sites.• Share operational insights, site feedback, and local intelligence with internal stakeholders to inform study planning and execution.REQUIREMENTS:We are all different, yet we all use our unique contributionsto serve patients. Please see the following for the qualifications and skills we seek for this role.MINIMUM EDUCATION & EXPERIENCE• BA/BS/RN with 8+ years of relevant clinical research or related experience in life sciences, OR • MA/MS/PharmD/PhD with 5+ years of relevant clinical research or related experience.• Strong working knowledge of Clinical Operations, GCP, and local Brazilian regulatory requirements.• Experience across various therapeutic areas, such as Oncology, Inflammation, and Virology, is preferred.KNOWLEDGE & OTHER REQUIREMENTS• Strong self-management and organizational skills; ability to prioritize and adapt workload. • Ability to work independently and cross-functionally in a highly collaborative environment.• Excellent communication skills in English (required).• Spanish language proficiency desirable.• Strong interpersonal and relationship-building abilities.• Solid critical thinking, strategic agility, and operational problem-solving.• Ability to influence without authority across internal and external stakeholders.• Proactive in identifying issues and removing operational barriers.• Willingness to travel extensively within Brazil and the region.


 


For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.

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The Company
HQ: Foster City, CA
14,337 Employees
Year Founded: 1987

What We Do

The way we see it, the impossible is not impossible. It’s simply what hasn’t been achieved yet. For more than 30 years, we’ve pursued it, chased it down, tackled it for answers and surrounded it for a way in. We have worked tirelessly to bring forward medicines for life-threatening diseases.

Creating Possible drives everything we do. It’s evident in our mission and core values. This is how we built a culture of excellence that is fueled by a passion for improving lives of people around the world.

For us, nothing is impossible – because of the people we work with, the communities we stand with and the partners we push forward with. Our ~12,000 employees band together through science, grit, compassion and courage to prove the impossible wrong.

At Gilead, the tangible results of your contributions are evident. Where every individual matters. Where all employees can enhance their skills through ongoing development. And where we start every day with one question: “What’s next?”

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