The Role
As a Client Solutions Manager, oversee project management of campaigns, manage client relationships, solve challenges, and ensure positive client experiences.
Summary Generated by Built In
About Vidsy
Vidsy is a multi-award-winning creative technology company, with hubs in London (HQ), NYC, LA, and Toronto. We’re building the ultimate platform for brands and Creators to team up and thrive together. Our platform empowers global brands to produce impactful video ads while giving Creators the tools, opportunities, and fair pay to work on amazing projects. We're building a different way to create; democratising creativity and empowering brands and Creators to build value together.
The Role
We’re looking for a Client Solutions Manager to join our LA (Malibu) based team. You’ll run complex projects with confidence, integrate Vidsy seamlessly into client workflows, and raise the bar for delivery standards. You’ll be the steady hand for both clients and internal teams, solving challenges before they escalate, turning project learnings into better processes, and building client trust in Vidsy. This is a fantastic opportunity for a strategic thinker and executor who thrives on solving problems, and has the gravitas to positively influence and lead clients.
At Vidsy, Client Solutions is about more than managing projects. We create experiences clients love, build reliance that makes us indispensable, and strengthen trust that fuels long-term client growth. If that excites you, we’d love to hear from you.
What You'll Be Doing
- Own end-to-end project management of complex campaigns and projects.
- Spot challenges early and implement solutions to keep delivery on track.
- Lead, implement and integrate Vidsy’s solution into Enterprise clients
- Share learnings from projects to improve how both clients and Vidsy work.
- Influence and guide teams to adopt better ways of working.
- Ensure clients consistently have positive, reliable experiences with Vidsy.
What We're Looking For
- Strong project management experience (campaigns, timelines, risks, outcomes).
- Proven ability to manage client relationships with credibility and confidence.
- Proven experience integrating solutions into large enterprise clients.
- A proactive, solutions-driven mindset with great attention to detail.
- Someone who is curious, collaborative, and thrives in fast-moving environments.
- Ability to understand the real “why” behind problems and solve them
- Leading with composure, confidence, and credibility, no matter the challenge.
Compensation & Package
💰 Salary between $90,000 to $120,000 dependent on experience
📈 Share Options
🩺 Private Healthcare
📥 401k
💻 Flexible working through our 'virtual-first' hybrid approach
🏝 25 days vacation plus Federal Days
😇 Annual Volunteer Day
♥️ Vidsy's growing well being offering & EAP
🍼 Enhanced parental leave policies
🌍 Your carbon footprint offset via our Ecologi partnership
Hybrid ‘Virtual-First’ Work Setup
Vidsy embraces a hybrid ‘virtual-first’ approach across all our hubs. We require all new team members to be based locally to their regional hub from day one, but offer the flexibility to access office space as needed, or whenever it best supports your productivity and collaboration. The balance between in-office and remote work will vary depending on your team, role, and personal preferences.
Diversity at Vidsy
We’re committed to building a representative, inclusive, and super-friendly team because diverse experiences, perspectives, and backgrounds lead to better workplaces and better products. At Vidsy, we welcome everyone and do not discriminate based on race, colour, religion, gender, national origin, age, sexual orientation, marital status, disability, or any other protected characteristic.
For more information on reasonable accommodations in the interview process please see THIS LINK
Top Skills
Project Management
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The Company
What We Do
Vidsys is a leading developer of enterprise security software focused on helping organizations simplify operational security and manage real-time risk. Our Converged Security and Information Management (CSIM) platform integrates, correlates, and visualizes data from virtually any security sensor, system or networked management application via a single, unified platform.
