Client Manager

Job Description:

Carat is the world’s first media agency and privileged to work with some of the most storied and innovative brands in the world. Most recently named a leader amongst global media agencies by Forrester, Carat is consistently ranked the #1 media agency in the world. With over 12,000 experts in over 100 countries Carat delivers an unparalleled capability to unlock real human understanding and connect people and brands through powerful and engaging media experiences.

We are now excited to invite applications for the role of Client Manager with our awesome team in Sydney!

The role:

The Client Manager role is intended to continue your growth and career in the media industry. Within this role you will be enabled to further your development and apply your existing knowledge through media planning and strategy across a variety of verticals.

The scope of this role presents the opportunity to continue your exposure to all traditional/offline media channel, with a focus on TV and OOH, Brief Responses, strong Stakeholder Management and how media can help solve for our clients’ business challenges.

Your immediate responsibilities will include the ownership of our day-to-day relationship with our clients, a lead role in our media planning work, and the day to day management and development of the Client Executive and Associate roles in the team.

Core responsibilities:

• Supports Client Director to deliver innovative and creative solutions to client briefs
• Works collaboratively across Dentsu and across network as needed – uses good knowledge of products and services to drive business value for clients and Dentsu
• Project manages clients’ communications plans including timelines and budget
• Reviews plans to drive greater margin and value through innovation and better and different ways of working
• Planning, negotiating and implementing TV and OOH media – with full PCR presentations
• Effectively lead and motivate internal team to produce best in class work
• Provides accurate plan details and updates to clients

A bit about you:

• Strong working experience with Spectra and working skillset + understanding with agency financial management
• Multi-channel experience with demonstrated ATL media planning and buying skillset
• SMD/Spectra proven experience
• TV Map, Move, eTAM, eRAM – demonstrated experience with these platforms
• Ability to ‘multi-hat’ across various areas of the Client servicing and team leadership
• Demonstrated success in improving and contributing to strong process management with Planning & Buying
• A genuine love of being part of a high-performing team and building relationships with all stakeholders internal and external

What’s in it for you:

• Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy which includes a $250 contribution to your home office set up
• The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change
• 5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year for you to switch off and take your day, your way
• Career Development and Learning & Development opportunities, including access to our global online dentsu University

Become a champion for meaningful progress:

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you.

Salary range for this role is between $90,000 and $92,000 inclusive of Superannuation and dependent on experience.

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