Client Integration Engineer

Company Description

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

Job Description

LOCATION: Work onsite in Ljubljana, Slovenia
WORK TYPE: Hybrid remote and onsite

OVERVIEW:

Come be a part of a global sports organization during a period of significant growth and transformation! Join a new Client-Setup & Integration team and work closely with our largest customers to provide first-class technical support and guidance throughout the entire customer journey with Sportradar.

THE CHALLENGE:

• Partners with Sales and Accounts team in relationship management of Sportradar’s key clients, serving as a source of technical assistance & advice to ensure clients maximize the value of our products/services.
• Engage with key accounts to deliver timely, accurate and professional technical guidance and assistance.
• Partner with internal stakeholders (Sales, Product, Production and Engineering) to ensure seamless integration for new key accounts, as well as provide ongoing issue resolution, adoption of enhancements and new features, and other technical needs on behalf of our clients.
• Technically lead/advise best practices for customer integration of Sportradars Sports Betting Solutions and other products then hands on assist customers with integration activities.
• Function as project manager for integration work when needed.
• Work closely with tech leads and Product Management to Identify and address product, process and documentation improvements to maximize ease of product integration.
• Actively contribute ideas for software improvements and solutions to technology challenges.

YOUR PROFILE:

• BS in Computer Science, Computer Engineering or a related field; equivalent experience acceptable.
• Experience in technical client integration, sales engineering or similar role is beneficial
• Experience with XML, Json, SDK, JAVA, Python, Groovy, C, C++ or Perl is beneficial 
• Exceptional written and verbal English communications skills, with an emphasis on communicating highly technical and complex topics to a non-technical audience. 
• Ability to manage multiple projects simultaneously in a deadline-driven, fast-paced environment. 
• A passion for sports is beneficial, but not required. 
• Proactive self-starter with strong time management and organizational skills. 
• Ability to multi-task and maintain high attention to details. 
• Willingness to travel

OUR OFFER:

• Opportunity to join the journey in establishing a new Client-Setup & Integration function and ways of working
• Working in a challenging yet rewarding environment
• Driving change in a rapidly evolving and growing organization
• Collaborating with colleagues and customers across the globe
• Working in a dynamic environment with passionate and engaged people
• Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants
• Hybrid work model
• New office with several additional benefits

Additional Information

At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!