Client Engagement Specialist

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India
7+ Years Experience
Fintech • Financial Services
The Role

Job Description:

Job Title- Business Manager, VP

Location- Mumbai

Role Description

  • Deputy to senior COO based in Singapore for Business Integrity and Coverage areas
  • Act as the primary point of contact for Coverage areas to support various front office requests
  • Responsible for timely action on topics impacting Coverage (RMs) including audit and regulatory topics

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above

Your key responsibilities

  • This role is deputy to senior Business COO and responsible for providing support to all front office teams in APAC which aide in serving the end Wealth clients
  • Review and approve exceptions for BAU by evaluating the risks in the GAPS against KOP’s. Approximately 7500 exceptions per annum.
  • Review and approve 3rd Party Payment requests and trade processing in a timely manner
  • The role also requires engagement with Group Audit, Internal an
  • d external regulators on various aspects that affect the business
  • Support various Remediation programs including understanding of underlying regulations / internal audit that drive the need for remediation
  • Prepare various materials as required for Business / Market head meetings
  • Other activities requiring administration and support to COO in the region
  • Attend relevant Trainings to ensure good understanding of the subject and be abreast of any updates.
  • Escalate issues in a timely manner (non-responsive stakeholders resulting in delays or overdue tasks, any matter that requires Supervisor attention & intervention etc).

Your skills and experience

  • A Post-graduate/Graduate degree in Finance, Business and Minimum 8 years’ experience in a Private Banking / Wealth Management support function required.
  • Strong understanding of Wealth Management products and services and regulatory environment.
  • Proven ability to handle unstructured work, and support international senior stakeholders with tight deadlines.
  • Excellent communication (verbal and written) and interpersonal skills.
  • Strong analytical, problem-solving and strategic thinking skills
  • Positive, can-do attitude, proactive self-starter.
  • High degree of professionalism, ownership and accountability.
  • Experienced in using the following tools will be an advantage – Avaloq, RDC or any tool to screen clients for adverse media
  • Certification in AML/CFTC (CAMS) and Risk Management would be advantageous.
  • Excellent Excel, PowerPoint skills

How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.


We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

The Company
HQ: Frankfurt am Main
68,787 Employees
On-site Workplace

What We Do

At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential.

We see things differently at Deutsche Bank – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity.

Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve.

Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background.

If you’re full of imagination, enjoy solving problems and respond positively to complex challenges, discover a career to look forward to and join us!

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