CIO - UK Insurance

Job Description:

Chief Information Officer UK Insurance

London, Stains or Manchester

Permanent - Full time – Hybrid

We make health happen

At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world. As a healthcare provider with no shareholders, we focus on what matters most — our customers and our people.

As Chief Information Officer UK Insurance, you’ll play a vital role in making this happen. You’ll shape how technology supports our UK Insurance business, helping us deliver better care, simpler services and stronger customer outcomes. From leading digital transformation to improving how teams work every day, your work will directly impact millions of customers.

This is a unique opportunity to join the UK Insurance Executive team and lead a large, high-performing technology function. You’ll set the direction for technology strategy, guide major change programmes and make sure everything we do is safe, secure and ready for the future.

Key Responsibilities

As Chief Information Officer UK Insurance, you’ll:

• Lead the UK Insurance Technology function, making sure it supports business goals and delivers great outcomes for customers
• Define and deliver a clear technology strategy, architecture and roadmap aligned to Bupa’s wider strategy
• Drive large-scale technology and business transformation, including new ways of working such as agile (a flexible, iterative approach to delivery)
• Oversee the delivery of technology programmes, making sure projects are on time, within budget and achieve the expected benefits
• Work closely with senior leaders across the business to prioritise and deliver key initiatives
• Create a strong, open culture that encourages continuous improvement and supports teams to do their best work
• Build strong relationships with partners and suppliers to support delivery and innovation
• Take full responsibility for technology budgets, performance and value for money
• Make sure risks are managed well, including information security, operational resilience and regulatory compliance
• Lead, develop and inspire senior leaders and teams, building capability for the future

What We’re Looking For

We’re looking for an experienced and thoughtful leader who brings both strategic thinking and practical delivery.

You’ll have:

• Proven experience leading technology and transformation in a complex, regulated environment (ideally financial services or insurance)
• A strong track record of delivering large-scale change and measurable business results
• Experience shaping and delivering business and technology strategy
• The ability to build strong, trusted relationships with senior stakeholders
• Strong leadership skills, with experience developing high-performing teams
• Commercial awareness, including managing budgets and delivering value
• Confidence working across risk, governance and regulatory requirements
• Clear communication skills, with the ability to explain complex ideas in a simple way
• A collaborative, open approach and a focus on delivering the right outcomes

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Enhanced pension and life insurance
• Private medical insurance
• Access to our health and wellbeing services
• Discounts on Bupa products and services

Why Bupa

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”. We champion diversity and understand the importance of reflecting the communities we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview to every disabled applicant who meets the minimum criteria. We’ll make sure you’re treated fairly and offer reasonable adjustments throughout the recruitment process.

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