About ZO Motors North America LLC
ZM Trucks is a trusted leader in commercial vehicles, specializing in durable and high-performance trucks for a wide range of industries. We design and manufacture vehicles that excel in both reliability and fuel efficiency, offering solutions for cargo transport, construction, logistics, and more.
Focused on innovation and customer satisfaction, we provide not only top-quality trucks but also exceptional after-sales support to keep fleets running smoothly. With a commitment to performance, safety, and efficiency, ZM Trucks is dedicated to driving success for businesses worldwide
About the role
We’re looking for a visionary Chief Revenue Officer (CRO) to lead our Sales, Marketing, and Aftermarket teams as we redefine the future of electric mobility. This is a strategic and hands-on leadership role — ideal for a bold, data-driven, and creative commercial leader who can build a brand, drive revenue, and inspire a movement.
As part of the executive leadership team, the CRO will shape our go-to-market strategy, lead customer engagement from first contact through long-term ownership, and scale our business as we enter our next phase of growth.
What you'll do
Commercial Strategy & Growth
- Develop and execute a unified commercial strategy that connects sales, marketing, and aftermarket operations to drive growth and profitability.
- Partner with the CEO and executive team to define the company’s vision, market positioning, and revenue roadmap.
- Set ambitious targets for sales volume, market share, and customer lifetime value — and deliver measurable results.
Sales Leadership
- Build and lead the global sales organization across direct, retail, and fleet channels.
- Design and implement effective sales models — including digital, dealership, and partnership-driven approaches.
- Manage pricing, volume forecasting, and customer pipeline to ensure consistent business growth.
- Establish performance metrics, training programs, and incentive systems for the sales team.
Marketing & Brand Development
- Build a powerful, authentic brand that connects emotionally with customers and stands out in the EV space.
- Lead all marketing functions including brand, digital, performance marketing, PR, and product launches.
- Create integrated campaigns that drive awareness, generate demand, and convert customers.
- Use analytics and market insights to refine strategies, optimize spend, and increase ROI.
Aftermarket & Customer Experience
- Oversee the end-to-end customer ownership journey — from delivery to service and beyond.
- Develop aftermarket programs that drive loyalty, including service networks, parts distribution, and customer care initiatives.
- Implement systems to capture feedback, improve service quality, and enhance the ownership experience.
- Build partnerships that expand service coverage and elevate customer satisfaction.
Leadership & Culture
- Hire, lead, and inspire a high-performing commercial team that thrives in a fast-paced, entrepreneurial environment.
- Foster collaboration between sales, marketing, engineering, and operations to ensure consistent execution and customer focus.
- Champion innovation, agility, and accountability within the commercial organization.
Qualifications
Experience & Background
- 10–15 years of progressive experience in sales and marketing leadership, ideally in automotive, EV, or high-tech industries.
- Proven record of building and scaling brands, launching products, and driving measurable business growth.
- Experience managing aftermarket or service operations is highly preferred.
- Startup or scale-up experience a strong plus — comfortable operating in a fast-moving, evolving environment.
Skills & Traits
- Strategic visionary with hands-on execution ability.
- Deep understanding of customer journeys, digital channels, and data-driven marketing.
- Inspirational leader who builds teams and culture.
- Excellent communication, negotiation, and analytical skills.
- Passion for sustainability, design, and the transformation of mobility.
What We Offer
- Competitive base salary, performance-based incentives, and equity participation.
- Health, dental, and retirement benefits.
- Opportunity to make a meaningful impact in one of the fastest-growing EV companies.
- A collaborative, innovative, and mission-driven environment.
What We Do
MOVING FLEET-DEPENDENT BUSINESS FORWARD.
We are leading the transition of urban transport operations from diesel-powered to zero-emission trucks.
Beyond compliance with ever-increasing regulatory restrictions, financial and operational performance is simply better. From emissions reduction to noise abatement to driver comfort, our vehicles are clearly superior.
We are revolutionizing urban vehicle fleet operations using our globally sourced, cost- optimized supply chain and manufacturing solutions, featuring the best tech stack and ecosystem of support services available to owners and operators.
We make it simpler, more cost effective and less risky to keep business moving forward.
TRANSPORTATION TRANSFORMATION.
We will transform a significant segment of the transportation sector, allowing businesses to move and grow more efficiently with superior technology.
Our quiet and clean vehicles will operate freely, enjoying immunity to proliferating noise-abatement and emissions-reduction regulations restricting access to more and more of the world’s urban environments. At the same time, we will help the planet by eliminating noisy, diesel-burning work vehicles from our roadways.
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