Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide!
Are you ready to be part of a professional community that's powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you!
Role: Change Support Specialist
Location: Makati / Pampanga | Hybrid Work Arrangement (3 days onsite a
About Us:
At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.
Our Impact:
Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.
JOB OVERVIEW
The Change Support Specialist will assist in the execution of change management activities across various projects within our organisation. This role involves supporting the implementation of change initiatives and contributing to the development and execution of change management plans. The ideal candidate will be detail-oriented, collaborative, and eager to support our change management processes during this transformative period.
DUTIES AND RESPONSIBILITIES
Coordination and Support:
- Assist the Change team with coordination of activities, including calendar management, development of content and material and facilitation guides.
Stakeholder Analysis:
- Assist in stakeholder analysis to identify and understand stakeholder needs and concerns.
Change Management Plans:
- Aid in the development and execution of change management plans, including communication and developing training materials
- Contribute to the creation of change management materials and resources including management of intranet sites.
Monitoring and Reporting:
- Help monitor the effectiveness of implementation strategies and provide regular reports on progress, challenges, and risks.
- Assist in tracking and documenting key metrics related to change initiatives.
Stakeholder Engagement:
Provide support in engaging stakeholders and maintaining positive relationships with key internal and external parties
- Assist in gathering and addressing stakeholder feedback to ensure smooth change adoption.
Barrier Identification and Mitigation:
- Report potential barriers or risks to change adoption and collaborate on suggesting and implementing actions to mitigate them.
QUALIFICATIONS
- Previous experience in a support role within change management, project management, or a related field is preferred but not required.
- Strong organisational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced and evolving environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with change management tools and software is a plus.
What's in It for You:
- Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
- Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
- Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
- Dynamic Open Spaces: Conducive for productivity and creativity.
- State-of-the-Art Security: Ensuring your safety and peace of mind.
- Game Rooms: Take a break and unwind with our recreational facilities.
- Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
- Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
- A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
- Global Impact: Be part of something bigger and make a difference on a global scale.
Ready to Make a Difference?
If you're ready to join a dynamic team and be part of something truly special, we want to hear from you! Apply directly on this job ad, and let's forge a brighter future together!
hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
What We Do
Outsource Solutions For Business hammerjack is an Australian & Philippine owned and operated offshore outsourcing services provider. Headquartered in Sydney with multiple operating offices in Makati, Manila, and Pampanga, Philippines. We specialise in providing dedicated, high performing teams and outsourced services to the global small and midsize business market. Our solutions deliver quality and consistent outcomes and are helping businesses to focus on their core competencies, reduce operating costs and deliver more value to their customers. hammerjack has been a major player in developing the new Knowledge Process Outsourcing (KPO) industry in the Philippines servicing the Australian, U.S.A and U.K markets. Over the last 7 years we have sourced trained and developed top talent focussed on the Finance, Accounting, Bookkeeping, IT and Virtual Assistant services space. Our knowledge and experience in implementing the latest technologies and systems to support the best people has led to continued success for our clients and their remote teams, all while placing information and cyber security at the forefront. Our operating model was born in the enterprise services space and has been specifically developed to cater for the small, midsize market. This experience and collaborative customer approach set business up for success, no matter where they are on their journey. We offer an enterprise level approach to continuous improvement, high performance & quality, and world class customer experience. Our ability to deliver this level of service across multiple lines of business and industry verticals is a product of our investment in people, technology and the governance that sits behind it all.
